Resume from July 6, 2021 PRO

Naomi

Customer service manager, 1 000 UAH

Employment:
Full-time, part-time.
Age:
27 years
City of residence:
Lviv
Ready to work:
Lviv, Remote

Contact information

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Work experience

Qualifier

from 02.2021 to now (3 years 3 months)
Insurance Supermarket, Lviv (Finance, banking, and insurance)

Educating clients on insurance types, client discovery, handling of objections, and customer retention.

Model/actress

from 07.2020 to now (3 years 10 months)
Freelance model, Lviv (Media)

Part time model

Online Store Manager

from 07.2019 to 09.2020 (1 year 2 months)
Approved Ninja, Lviv (Goods and services)

Handling clients and customer complaints, acquired strong negotiation skills and how to guarantee customer satisfaction.

Education

Danylo Halytsky Lviv National Medical University

Medicine, Львів
Unfinished higher, from 2018 to 2024 (5 years 9 months)

Knowledge and skills

MS Office Email Communicability Social media

Language proficiencies

  • English — fluent
  • Ukrainian — beginner

Additional information

- Active listening
- Communication
- Computer skills
- Customer service
-Answering Phones
- Billing
- Scheduling
- MS Office
-Customer Needs Analysis
-CRM Software

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