Anastasiia

Operation manager, General manager, Brand manager, Business manager, 50 000 UAH

Employment:: Full-time, part-time.
Age:: 33 years
City of residence:: Kyiv
Ready to work:: Kyiv, Remote

Contact information

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Work experience

Branch manager

from 12.2015 to now (8 years 5 months)
Azadea Group, Dubai (Retail)

Responsible for running high volume retail departments including restaurants, coffee shops, centralised bakery, and centralised warehouse; managing a team of over 60 staffs.
Key accomplishments:
-Improved efficiency, order expediting and table-turn times in achieving from 7% up to 41% gain in daily covers served with zero additional labor or overhead cost;
-Boosted customers satisfaction scores from 79% to 92% within 4 months;
-Boosted Municipality Hygiene score report to up to 96% within 1 month;
-E-commerce: partnership with 8 digital platforms (last mile) that increased revenues by 10% within 2 months
-Performed deep dive analyses into specific KPIs and reduced expense by 9% after and identifying and eliminating inventory issues such as excess ordering, poor storage and inefficient waste management overhead cost.

Education

ДонНУЭТ имени Михаила Туган-Барановского

International Economics, Донецк
Higher, from 2007 to 2012 (4 years 9 months)

Currently hold a Bachelor’s degree in international economics having graduated with a 250 ECTS credits and Specialist’s Diploma in Economics and Enterprise with 60 ECTS credits from Donetsk National University of Economics and Trade named after Mykhailo Tugan-Baranovsky.

Additional education and certificates

edX, Columbia university, Corporate finance

2019, 3 months

Phi, Management Development program

2018, 1 Year

Knowledge and skills

MS Office Internet User Opera Personnel management Management skills Accounting Oracle Database E-commerce Inventory Materials Control Payroll calculation

Language proficiencies

English — fluent
Ukrainian — fluent
Russian — fluent
Spanish — average

References

Available upon request

Contact details are hidden

Additional information

I currently develop the role as multi-branch manager in one of the largest retail companies in the Middle East “AZADEA group” based in Dubai-UAE, being responsible for running high volume operation, managing multi-discipline and multi-cultural teams.