Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/5652040/

Work experience

Customer support representative

from 08.2023 to now (3 years 4 months)
HealthJoy, Дистанційно (Медицина, охорона здоров'я, аптеки)

A Member Advocate & Healthcare Benefits Specialist with experience in U.S. medical insurance operations and client relations. Experienced in navigating complex American healthcare benefits, including claims advocacy, provider network guidance, and pharmacy coverage analysis. Dedicated to simplifying the healthcare experience through high-touch member support and clear communication.

Викладач, адміністратор

from 09.2019 to 07.2023 (3 years 11 months)
Green Country, Львів (Освіта, наука)

1. Experienced Senior Teacher with more than 5 years in private education.
Experienced in developing high-impact lesson plans, leading teacher training workshops, and running student speaking clubs.
2. Client Manager in the private education sector in managing the full sales cycle, from inbound lead inquiry to course enrollment. Skilled in both inbound and outbound communication, with a focus on consultative selling and high-retention client support. Adept at using CRM systems to track the results.

Education

ЛНУ ім. І.Франка

Факультет іноземних мов(англійська мова та література), Львів
Higher, from 2016 to 2020 (4 years)

Language proficiencies

English — advanced