Ruth

Customer service representative, Online support specialist, Client Manager

Employment:: Full-time, part-time.
Age:: 33 years
City of residence:: Kharkiv
Ready to work:: Remote

Contact information

The job seeker has entered a phone number , email and address.

You can get this candidate's contact information from https://www.work.ua/resumes/5692778

Work experience

Dispatcher; Clients Manager

from 03.2023 to 07.2023 (4 months)
Smart and Fast Appliance Repair, Remote (Telecommunications and networking)

Accepting incoming calls from potential clients
Confirming their orders and assigning techs to them
Following up to make sure that the techs get to the customers in time and get the job done
Calling the customer to get feedback and review

Online English teacher

from 01.2020 to 07.2022 (2 years 6 months)
Kharkiv Online English School, Kharkiv (Education and science)

Teaching kids and young adults the basics of English Language

Customer support representative

from 06.2017 to 09.2019 (2 years 3 months)
24/7 Locksmith, Kharkiv (Telecommunications and networking)

Receiving incoming calls calls and orders from customers
Dispatching technicians to the address of the customers
Following up to ensure the tech is in time
Calling the customers to ensure they got quality service and get reviews

Education

V.N. Karazin

Medicine, Kharkiv
Unfinished higher, from 2015 to 2021 (6 years)

Graduated from medical school after 6 years of studies.

Knowledge and skills

MS Excel MS Word PC User Adobe Google Docs Google Sheets Google Chrome User Management of CRM Zendesk Teamwork Punctuality Communicability

Language proficiencies

English — fluent
Russian — beginner

References

James Junior Joseph Israel

Music Director / English Tutor / Online Customer Assistant, Online Pharmaceuticals

Contact details are hidden

Additional information

I am bubbly person looking forward to meeting and interacting with people on different platforms. I’m organized, goal oriented, focused and always pour my best into everything I do. I love reading, talking to people and going for walks.