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Work experience

Customer Team Logistic Leader

from 02.2018 to now (6 years 3 months)
Procter&Gamble, Київ (Food industry)

Work in Customers' Teams (logistics + sales + finance) for Metro UA and Kosmo, as of Dec 2018 – for ATB (biggest Discounter in Ukraine). Main tasks: • Understand customer’s business and strategy and drive win-win, costsaving projects and changes via: Organization of all processes from the very beginning (contracts, negotiations on logistics side, agreements, cooperation, set good relationships), Joint business plans creations, Supply chain optimization, Work process improvements, Implementing and recalculation of P&G trade terms using with other customers to be compliant across the market. • Daily support in critical issues and service • Promotions forecasting jointly with planning • Business intelligence tasks.

EECAR SAP KU LEADER

from 03.2016 to 02.2018 (1 year 11 months)
Procter&Gamble, Київ (Food industry)

Work for Eastern Europe and Central Asia region. • Lead a group of 3 Key users for SAP in Order management and EDI, managing projects for SAP system changes. Career discussions, yearly plans, ratings, tasks prioritization. • Logistics order processing system redesign. • Implement systems solutions for process improvements, legal requirements.

EE SAP ORDER MANAGEMENT AND EDI KEY USER

from 03.2011 to 04.2016 (5 years 1 month)
Procter&Gamble, Київ (Food industry)

Work for Eastern Europe as order management and EDI (electronic data interchange) Key User. • System and business solutions, daily issue solving, projects related work. • New customers' start up. • Joint work with regional and global business experts, transportation and warehouse departments, understanding of all supply chain structure.

CSO OPERATION LEADER, SAP KU

from 01.2008 to 03.2011 (3 years 2 months)
Procter&Gamble, Київ (Food industry)

• Take part in EECAR order processing service center creation in Ukraine. • Support business for Russia and Central Asia. • Lead a group of 5 people for order management processes and customers’ collaborations. Career discussions, yearly plans, ratings, tasks prioritization. • Joint work with transport and warehouse departments.

CUSTOMER SERVICE REPRESENTATIVE FOR METRO UA CUSTOMER

from 01.2007 to 01.2008 (1 year)
Procter&Gamble, Київ (Food industry)

• Support customer on daily issues, order processing, joint work with transportation and warehouse to deliver all goods to customer. Claims proses support.

ACCOUNTANT

from 09.2005 to 12.2006 (1 year 3 months)
PL "ORTSABO - SPECIAL REABILITATION CENTRE“, Харків (Medicine, pharmacy)

• Keeping a full stroke of documents circulation and finance accounting, experience with 1C, 1C training, database work optimization, tenders’ performance.

Education

Kharkiv National University N.V.Karazina

Field of study - International Economics, Харків
Higher, from 2001 to 2006 (4 years 9 months)

Master's degree Graduation
Date – June, 2006
Field of study - International Economics
Grade with honors

Language proficiencies

• English — advanced
• German — beginner

Additional information

Customer Team logistic Leader with strong emotional intelligence and result-oriented skills. Experienced in project and people management. Take part as trained interviewer in hiring process. Desire to lead an innovative and motivated team and build strong business relationships with above expected results.