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Work experience

Sales Manager

from 02.2020 to 07.2020 (5 months)
ISI insurance Supermarket, Kyiv (Insurance Company)

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits
and follow up to ensure resolution

Customer Care Representative

from 10.2019 to 01.2020 (3 months)
Ax Capital Company, Sumy (Real estate)

I made a lot of calls and brought a lot of clients

Sales Manager

from 05.2019 to 07.2019 (2 months)
City Staff, Kyiv (Telecommunications and networking)

I made a lot of calls and also made deposits

Education

Sumy State University

Computer Science, Sumy
Higher, from 2018 to 2020 (1 year 4 months)

Knowledge and skills

Language proficiencies

• English — fluent
• Russian — average