Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/6136471

Work experience

Butler

from 09.2018 to 02.2020 (1 year 5 months)
Caesars Palace Bluewaters, Dubai (Entertainment , Hospitality)

•Assist guests with luggage, transportation arrangements and bookings, and bid them farewell
•Taking care of top VIP
•Create extra-special moments for guest at every opportunity, including recognizing and celebrating birthdays, anniversaries, etc
•Provide prompt laundry service and shoe shine service, ensuring special preferences of guests are met
•Ensure repeat guests are met and greeted on a daily basis and profiles are updated
•Liaising with other hotel departments to ensure that guests' requirements are met
•Greeting guests and providing information on hotel facilities
•Make dining and other reservations for patrons, and obtain tickets for events

Sales Representative

from 11.2016 to 02.2018 (1 year 3 months)
Dubai Parks & Resorts, Dubai (Entertainment , Hospitality)

•Selling products and services using solid arguments to prospective customers
•Maintaining positive business relationships to ensure future sales
•Meeting or exceeding sales goals
•Handle complaints and issues
•Cooperate with other teams to reach goals

Concierge

from 04.2012 to 11.2013 (1 year 7 months)
Prince Group, Antalya, Turkey (Entertainment , Hospitality)

•Greet the guests in the hotel
•Solve guests problems & assist with their needs
•Offer guests car rent services
•Arrange transportation from Hotel to the airport
•Sell excursions from tour operator

Education

ЗНТУ

Международного туризма и управления, Запорожье
Higher, from 2010 to 2015 (4 years 9 months)

Additional education and certificates

NOOITSCHOOL " Digital Marketing "

2020, 90 Часов

Knowledge and skills

Language proficiencies

• Russian — fluent
• Ukrainian — advanced
• English — advanced

Additional information

The attached resume showcases my considerable skills and work experiences. If you hire me, I believe could add value to your organization.

My previous work experience in hospitality industry also in the butlering world required the below skills :
•Thoughtful, caring and sincere service
•Welcoming the guest
•Practicing correct etiquettes at all times
•Attentive to details
•Understanding and anticipating guest needs
•Being as a point of reference to the guests in regards to information about all the facilities provided by the company

Having spent years in hospitality industry , I believe I can meet the requirements and expectations of the position. I offer highly attentive service at my best knowledge. I am readily available for a skype interview to discuss my past experience and future goals and also to learn more regarding the applied position. Thank you for considering me as I look forward to be part of your well established company.

Sincerely,
Artem Koval
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)