Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/6158217/

Work experience

Payment Manager

from 10.2023 to now (3 years)
NDA, Дистанційно (Консалтинг, бухгалтерія, аудит)

Company banking infrastructure:

Managed company banking infrastructure,
accounts, and day-to-day banking operations.Monitored C2B, B2B, and B2C cash
flows and ensured operational continuity.

Payment Processing:

Managed international payments via SEPA, SWIFT, and
local payment networks across the UK, Australia, Canada, and other jurisdictions.
Optimized payment routes based on cost, processing speed, and business
requirements.Monitored payment execution and resolved delayed, rejected, and
failed transactions.Prioritized urgent and high-value payments to meet
operational and contractual deadlines.

Financial institution correspondence:

Managed relationships with banks, EMIs,
and PSPs, resolving operational and compliance matters.Coordinated KYC, due
diligence, and documentation requests with financial institutions and internal
teams.

Financial & Contractual Documentation:

Prepared and managed invoices,
agreements, acts, amendments, and supporting documentation. Verified payment
details, amounts, deadlines, and contract data in coordination with Legal
Department.

Financial data and documentation management:

Maintained and analyzed
financial records, payment registers, and transaction-tracking databases using
Microsoft Excel and Google Sheets.

Interen Technical Support Agent

from 08.2023 to 09.2023 (2 months)
LimTC, Дистанційно (IT)

•Provision of technical support for client inquiries

English interpreter

from 07.2022 to 05.2023 (11 months)
Teleperformance Poland, Дистанційно (Маркетинг, реклама, PR)

•Live interpretation of English-Ukrainian conversations
• Documentation and record management
• Handling and maintenance of customer requests

Customer support representative

from 02.2021 to 01.2022 (1 year)
NDA, Дистанційно (Консалтинг, бухгалтерія, аудит)

* Conducted verification and evaluation of document accuracy to ensure secure client authentication and compliance standards
* Delivered high-quality customer support by resolving inquiries efficiently and maintaining strong client relationships
* Coordinated client onboarding processes and provided clear orientation to services and procedures
* Scheduled and facilitated Zoom meetings, ensuring smooth communication between clients and internal teams
* Collected, organized, and maintained legal documentation and supporting evidence for dispute resolution cases
* Performed human resources and administrative support duties, including record management, correspondence, and operational coordination

Education

LCC International University

Contemporary Communication, Клайпеда
Higher, from 2019 to 2023 (4 years)

Knowledge and skills

• Керування транспортними засобами
• MS Excel
• Банківська справа
• Організованість
• Уміння аналізувати
• Здатність до навчання

Language proficiencies

• English — advanced
• Ukrainian — fluent

Additional information

Всегда готова учиться и развиваться.