Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/6179873/

Work experience

Account manager

from 07.2018 to 04.2020 (1 year 9 months)
"Reikartz Hotel Managemant", Черкассы (Hotel chain)

1) Booking rooms by phone and e-mail.
2) Dealing with documentation (invoicing of companies for provided services).
3) Calculation of estimates of events and group bookings.
4) Consulting clients about services providing by the company.
5) Solving of the disputes.

Receptionist

from 01.2018 to 07.2018 (6 months)
"Reikartz Hotel Management", Черкассы (Hotel chain)

1) Meeting and accommodating of the guests according to the company's standards.
2) Preparation of documents for the check-in and the check-out.
3) Providing information to guests about living conditions and accommodation options by phone and e-mail.
4) Communicate with clients, meet their needs and solve their problems.

Education

The Bohdan Khmelnytsky National University of Cherkasy

Faculty of foreign languages (part-time), Черкассы
Higher, from 2014 to 2018 (4 years 3 months)

Degree: Bachelor
Mode of study: Part-time
Program subject area: Philology
Professional qualification: Translator

The Bohdan Khmelnytsky National University of Cherkasy

Faculty of Economic and Low (full-time), Черкассы
Higher, from 2014 to 2018 (3 years 8 months)

Degree: Bachelor
Mode of study: Full-time
Program Subject Area: Tourism
Professional qualification: Expert in tourism service

Knowledge and skills

• MS Excel
• MS Word
• MS Office
• CRM
• Google Docs
• Знання офісних програм
• Google
• Management skills
• SERVIO

Language proficiencies

• English — average
• Russian — fluent

Additional information

Strong team player.
Highly motivated for improving my English skills.