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Learning and Teamwork Specialist, Team Facilitator and Moderator. Business trainer. Coach.

Euromed Medical Center Role: Business trainer / Learning Consultant / Team Coach
Kyiv, Ukraine Main responsibilities:
Contact center • Weaknesses analysis medical center employees.
October 2019 • Developing programms and delivering trainings.

St. Paraskevi Medical Center Role: Contract Business trainer / Learning Consultant / Team Coach
Lviv, Ukraine Main responsibilities:
Contact center • Weaknesses analysis of call center employees.
April 2018 till December 2019 • Developing programms and delivering trainings.
• Post-training supporting.

METRO Cash & Carry, Role: Contract Business trainer / Learning Consultant / Team Coach
Kyiv, Ukraine Main responsibilities:
Customer service at the store • Conducting modular Leadership trainings for managers of the company’s store;
"Lead and Win" Project • Integration of moderation methods into the management process;
January 2017 till October 2019 • Adapting educational materials for the market's needs;
• Facilitation and mediation.

Institute of coaching Position: Executive Coach / Business trainer / Trainer of coaching / Supervisor
Kyiv, Kharkiv, Ukraine Main responsibilities:
ICU&ICTA • Conducting of “Team coaching” module from 8 modules course of Professional coaches.
Сoaching training center • Support of new coaches between the modules of the course - Group of supervision (F2F, Skype,
November 2016 till today Zoom, webinars).
• Analyzing and reporting to the Institute of coaching Director.

Entrepreneur, Position: Business trainer / Learning Consultant / Team Coach
Ukraine and Lithuania Main responsibilities:
self-employment • Looking for Companies who‘s looking for external experts for supporting their products,
January 2014 till today business processes, for solving organizational issues.
• Development proposals and options for implementing learning events in to the company
processes based on needs.
• B2B, B2C trainings in areas.
• Group and individual coaching.
• Creating staff development programs.
• Conducting F2F trainings, master-classes, webinars, presentations.
• Post-training supporting.
• Analyzing and reporting.
Amway Poland for Baltic Role: Contract Business trainer (skin and hair care products)\ Product supporting
countries Main responsibilities:
Amway Academy department • Work on stands (expo) and on stage (presentations) at Tallinn, Riga, Vilnius.
Junuary 2014 till today
• Conducting F2F trainings, master-classes, presentations based on clients needs.
• Development and delivering webinars.
• Collecting data for analyzing and creating reports.
• Reporting to Amway Academy Manager for Eastern Europe.
Amway Ukraine Position: Product trainer and Team leader (skin and hair care products).
Amway Academy department Main responsibilities:
Apil 2006 till May 2017 • Develop and conduct training sessions (on-line and F2F) on the themes:
- work with the customer in the sales cycle;
- how to use products;
- presentation skills;
- public speaking;
- training of trainers;
- how to teach adults.
• Collect feedback and analysis training results via KPI indicators.
• Conducting presentations for Amway distributors and journalists.
• Coaching of participants in «Effective presenter» program.
• Planning, coordinating, developing trainer's works.
• Coaching and train new trainers, motivate, support.
• Coordinate training video projects.
• Writing training manuals.