Мария

Customer support specialist, 25 000 UAH

Employment:: Full-time.
Age:: 35 years
City of residence:: Lviv
Ready to work:: Lviv, Remote

Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/6555882

Work experience

Game Customer Support

from 11.2021 to now (2 years 6 months)
5ca, Львів (IT)

- Providing customer support service to players all over the world
- restoring accounts
- time management
- team work
- working with world-known company

Game Customer Support

from 04.2021 to 10.2021 (6 months)
MoGi Group, Львів (IT)

Chatting with gamers (English/Russian support), resolving their problems, creating and using macros (editing them if needed), soft skills, working with the technical department, adapting bot answers to the Russian language.

Аналитик мобильных игр

from 03.2020 to 05.2021 (1 year 2 months)
PlayPlay, Дніпро (IT)

Testing videogames, making spreadsheets with all the game data, calculating game balance during the gameplay.

Education

Kharkiv Polytechnical University

Project management, Харків
Higher, from 2006 to 2012 (6 years)

Knowledge and skills

Adobe Photoshop Adobe Illustrator Adobe InDesign CSS Adobe After Effects HTML Adobe Premiere Pro Internet User Paint Tool SAI Trello Adobe Acrobat Reader Google Google Docs Airtable Zapier TvPaint Illutrator Mind map; написание сценария игр; game core loop, описание фич

Language proficiencies

English — above average

Мария

Customer support specialist, 25 000 UAH

Contact information

Work experience

Game Customer Support

Game Customer Support

Аналитик мобильных игр

Education

Kharkiv Polytechnical University

Knowledge and skills

Language proficiencies

More resumes of this candidate

Junior Game Designer

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