Contact information

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Work experience

waiter

from 01.2018 to 05.2020 (2 years 4 months)
RCI ltd., Maimi (cruise ship)

Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items garnishes, ingredients and preparation current methods. Delivered exceptional service by greeting and serving customers in a timely , friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests Answered questions about menu selections and made recommendations when requested. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Regularly checked on guests to ensure satisfaction with each food course and beverages skillfully anticipated and addressed guest’s service needs. Consistently adhered to quality expectations and standards. Delivered exceptional, friendly and fast service. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests expectations. Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. Prepared food tableside, including carving meats, boning fish and fowl and preparing flaming dishes. Completed opening and closing checklists according to set standards. Actively complied with all health department regulations and rectified issues immediately.

Education

НГУ

ГФ.Охрана труда, Дніпро
Higher, from 2004 to 2010 (5 years 8 months)

asd

Knowledge and skills

Language proficiencies

• English — advanced
• Spanish — average