Вікторія
Customer support representative
- Considering positions:
- Customer support representative, Sales manager, Partnership manager, Логист
- Employment type:
- full-time, part-time
- Age:
- 21 years
- City:
- Ivano-Frankivsk
Contact information
The job seeker has entered a phone number and email.
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/6857473/
Work experience
Business Development Manager
from 02.2026 to now
(7 months)
Venture & Startup Projects, Дистанційно (IT)
• Secured a private investor for a tech startup through targeted outreach and pitch presentation.
• Identified and integrated a tailored payment solution for another project, improving transaction efficiency and user experience.
• Represented the company at multiple international conferences, expanding protessional network and establishing strateaic contacts
• Attended a major iGaming & Affiliate conference, gaining market insights and connecting with key industry players.
Sales & Retention Manager
from 08.2022 to 01.2026
(3 years 6 months)
NDA, Київ (IT)
• Managed full client lifecycle: from lead conversion to long-term retention and upselling.
• After promotion, focused on retention strategies: improved conversion rates across the sales funnel and increased client LTV through personalized retention and upsell initiatives.
• Built and maintained trusted, long-term relationships with clients, ensuring high loyalty and repeat deposits.
• Worked with CRM systems to track performance, manage pipelines, and guide clients through onboarding and payment processes.
Консультант роботи з клієнтами
from 04.2022 to 08.2022
(5 months)
Fundacja RC, Gdańsk, Polska (ЗМІ, медіа)
Допомога тимчасово переселеним українцям – консультація щодо послідовності працевлаштування в Польщі, створення резюме польською мовою, секрети вдалої співбесіди, посилання на центри з юридичної, психологічної та гуманітарної допомоги.
Language proficiencies
- Polish — fluent
- English — advanced
- Czech — average
Similar candidates
-
Customer support representative
30000 UAH, Ivano-Frankivsk, Remote -
Агент підтримки користувачів
Ivano-Frankivsk -
Customer support representative
Ivano-Frankivsk, Remote -
Customer Support Representative
50000 UAH, Ivano-Frankivsk, Remote -
Customer support representative
30000 UAH, Ivano-Frankivsk, Remote -
Customer support representative
Ivano-Frankivsk, Lviv, Remote