Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/6947618

Work experience

Customer support representative

from 10.2021 to 05.2022 (7 months)
1840, Remote (Telecommunications and networking)

My responsibilities were to dial calls and utilize every way possible to connect with our customer. I was a the middle man between the clients and the prospect and i was in the position to interact or deal with any situations that might arise while on calls using the laid out systems and protocols.

Customer Service

from 06.2020 to 08.2021 (1 year 2 months)
Logistics Pro, Other countries (Transportation and logistics)

My sole responsibility at this company was to communicate with customers, help with their questions and complaints and ensure they receive the best quality service. I’m a native English speaker so it was easy to communicate with the customers fluently.
During my period of work, I was able to come up with new ideas that improved things, I worked on special projects and received a few awards.

Education

Kiev Medical University (Polish Branch)

Medicine, Kyiv
Higher, from 2018 to 2024 (6 years)

Knowledge and skills

Language proficiencies

• English — fluent
• Ukrainian — beginner
• German — beginner

References

Christianah Johnson

Christianah Johnson

Administrative Assistant, Rupcoe Heating and Air Conditioning and Plumbing

Additional information

I have over 2 years of customer service experience. I cope well under pressure while also producing maximum results. I’m patient in dealing with people and always open to learning new things. I believe I will be a great addition to your company. I am willing to discuss further with you if you have any questions for me.