Дмитро
Ground handling manager
- Employment:
- Full-time.
- Age:
- 46 years
- City of residence:
- Boryspil
- Ready to work:
- Boryspil, Kyiv
Contact information
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Work experience
Ground Handling Department manager
from 04.2021 to now
(3 years 2 months)
Bees Airline LLC, Київ (Transportation, Logistics, Warehousing, International Logistics)
Supervision of ramp handling activities within the airline network. Developing, implementing of handling
documentation. Start-up of new stations.Monitoring of service quality, provided by handling
companies.Periodical audits of ground handling providers.
Station manager
from 04.2017 to 03.2021
(3 years 11 months)
Alitalia Societa Aerea Italiana S.p.A, Київ (Air transportation)
Preparation for station opening(staff trainings,contracts, facilities etc).Ensure the proper conduct of the operations of ground handling through the organization and management of self handling activities and supervision of the services provided by third party suppliers, in compliance with the expected quality standards.
Ensure the management of inefficiencies related to luggage disruption (Lost & found activities) in compliance with the expected quality standards (staff/handling/supplier/courier) and customs regulations in
force, making sure supporting documentation is properly filed. Customer's claims handling. Financial and safety responsibility.
Audits. Station closure activity.
Ramp Handling manager
from 08.2015 to 03.2017
(1 year 7 months)
Atlasjet-Ukraine(Atlasglobal), Київ (Air transportation)
Supervision of ramp handling activities within the airline network. Developing, implementation of handling documentation. Periodical audits of handling companies within airlines network. Preparation for initial IOSA audit.
Station manager
from 07.2014 to 11.2014
(4 months)
Alitalia Compania Aerea Italiana S.p.A, Бориспіль (Air transportation)
Providing strong performance of station ,whilst managing relationships with relevant internal and external parties. Ensure 3rd party resources are utilized in such a manner that maximum revenue and productivity can be achieved within given constraints. Ensure that appropriate action is taken for providing prompt service to airline passengers.
Ensure that airport activities are delivered safely and securely in compliance with airline, corporate, localand JAR OPS regulatory standards.
Manage and audit Service Level Agreements with local Ground Handling Agencies.
Ensure that all ground services business is delivered in accordance with the airline values.
Station financial responsibility. Reports to airline Head office. Station security program development.
SAP,CRM programs adoption. Station closure activity
Station supervisor
from 02.2011 to 06.2014
(3 years 4 months)
Alitalia Compania Aerea Italiana S.p.A, Бориспіль (Air transportation)
Providing strong performance of station , whilst managing relationships with relevant internal and external
parties.Ensure that airport activities are delivered safely and securely in compliance with airline, corporate, local and JAR OPS regulatory standards. Working and vacations station shifts.
Supervision of ground handling. Reports to station manager. Station statistics. Trainings of handling and payroll staff
Passenger service agent(payroll)
from 10.2006 to 01.2011
(4 years 3 months)
Alitalia Linee Aeree Italiane S.p.A, Бориспіль (Air transportation)
Passenger services, provided at the airport(check-in ,ticketing, lost & found, boarding, ramp).
Actions connected with mishandled flights(meals, hotel accommodations)
Crew support(flight plan,catering,fuelling).Station statistics.
Senior Loadcontrol dispatcher
from 03.2006 to 09.2006
(6 months)
State Enterprise "Boryspil International airport", Бориспіль (Ground handling,airport handling)
Start up of airport Weight&Balance department.
Service providing to handling's customers(Delta Air Lines, Donbassaero, Azerbaijan Airlines).
Load planner/Ramp supervisor
from 08.2002 to 02.2006
(3 years 6 months)
Interavia LLC, Бориспіль (Ground handling)
Loadcontrol service provided to handling's customers(AF,KL,BA,PS,MA,PS,TK).
Communication to airlines representatives.
Flight reports.
Passenger service agent,senior agent
from 06.1998 to 07.2002
(4 years 1 month)
Ukraine International Airline, Бориспіль (Ground handling)
Boarding, offloading of passengers. Arrange of service for disabled passengers and unaccompanied minors.
Arrangement of meals for passengers in case of flight's mishandling.
Education
Dragomanov National Pedagogical University, Kyiv
History and law.Teacher, Київ
Higher, from 1994 to 1999 (4 years 9 months)
Additional education and certificates
Dangerous goods training (Cat.9)
2020
Supervision Ramp operations
2020
Recurrent Guest Assistance Supervision
2020
ICAO aviation security training
2020
European General Data Protection Regulation(GDPR)
2020
Initial Security Training course
2018
Safety Management System (SMS)
2018
Airside Safety,Human factor trainings
2016
IOSA Internal auditor Training
2016
Basic Theorethical Training course"De-icing/Anti-icing of Aeroplane on the Ground"
2016
Basic Ground De/Anti-Icing Operations Training,qualification level DI-L30
2021
Airside safety
2021
Basic Aircraft Weigh and Balance training
2021
Dangerous good Cat.10
2021
Дія. Цифрова освіта
1 день
Certificate
Knowledge and skills
Language proficiencies
- English — above average
- Ukrainian — fluent
- Russian — advanced
- Italian — beginner
References
Anna Comiti
Head of outstations, Alitalia Societa Aerea Italiana S.p.A
More resumes of this candidate
Boryspil, Kyiv, Remote
Higher education · Full-time
- Керівник Департаменту наземного обслуговування повітряних суден, Авіакомпанія ТОВ "БІЗ ЕЙРЛАЙН", 3 years 2 months
- Керівник станції (Київ,Бориспіль), Авіакомпанія "Alitalia Societa Aerea Italiana S.p.A", 3 years 11 months
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