Contact information

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Work experience

Guest Relation

from 06.2019 to 09.2019 (3 months)
Eden Star Hotel, Tunisia (Tourism)

Respond to any questions, needs, and desires, and follow up with guests to ensure their requests have been satisfied.
Respond to guests needs and anticipate their unstated ones
Expect and react promptly to guests’ requirements and inquires
Actively listen and resolve guests’ complaints
Oversee and coordinate all arrivals and departures of Russian and Ukrainian guests
Coordinate and manage communication between guests and staff
Promote all amenities, conveniences and programs offered.

Receptionist

from 06.2017 to 09.2017 (3 months)
Eden Star Hotel, Tunisia (Tourism)

Serves visitors by greeting, welcoming, and directing them appropriately.
Notifies company personnel of visitor arrival.
Maintains security and telecommunications system.
Informs visitors by answering or referring inquiries.
Directs visitors by maintaining employee and department directories

Преподаватель

from 01.2014 to now (10 years 5 months)
Education and science

Поиск учеников, преподавание английского языка, помощь в обучении во внеурочное время

Basser, Waiter

from 06.2013 to 09.2013 (3 months)
Moab Brewery, Moab, Utah, United Statess (Restaurant and Bar)

Providing excellent wait service to ensure satisfaction.
Taking customer orders and delivering food and beverages.
Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

Education

Донецкий нацiональный унiверситет

Иноземнi мови, Донецьк
Higher, from 2010 to 2015 (4 years 11 months)

Knowledge and skills

Language proficiencies

English — advanced

Additional information

Занимаюсь музыкой с детства. Играю на гитаре и пою, что помогло мне добиться высокого уровня произношения в английском языке
Веду активный образ жизни.
Читаю много художественной литературы в свободное время.
Прыгал с парашютом 18 августа 2012 года.