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Специалист технической поддержки
- Employment:
- Full-time.
- City of residence:
- Kharkiv
- Ready to work:
- Kharkiv, Remote
Contact information
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Work experience
Оператор чата
from 03.2014 to 09.2017
(3 years 6 months)
ООО "Приоритет-Тур", Москва (Tourism)
Консультирование посетителей по товарам и услугам с целью продвижения. Оперативное решение различных ситуаций. На данной должности выросла до ведущего менеджера по направлению Краснодарский край.
Language proficiencies
- English — above average
- Russian — fluent
- Ukrainian — beginner
Additional information
Anna Muzykina
Technical Support Engineer
[
GitHub:https://github.com/Anna-Myzukina LinkedIn:[
Twitter: https://twitter.com/AnnaMuzykina
AngelList:https://angel.co/u/anna-muzykina
Medium:https://medium.com/@mindful_midnight_camel_430 |
EXPERIENCE
MICROVERSE, Remote
TSE (Technical Support Engineer part-time position),
- November, 2019 – November 2020
Completed 200+ code reviews in HTML/CSS, Ruby, Ruby on Rails for students at Microverse.
Support students after review if they have any problems with projects. I provided technical assistance and answered questions regarding projects.
Mentor (Volunteer part-time position)
- July, 2019 – November 2020
Mentored junior web developers, providing technical support through code reviews.
Proposed improvements to code organization to improve code quality and overall performance.
Provided advice and tips on how to maintain motivation to maintain longevity in the program.
EDUCATION
MICROVERSE, June, 2019 – June, 2020
Remote Full Stack Web Development Program, Full Time
Spent 2000+ hours mastering algorithms, data structures, and full-stack development while simultaneously developing projects with Ruby, Rails, JavaScript, React, and Redux.
Developed skills in remote pair-programming using GitHub, industry-standard gitflow, and daily standups to communicate and collaborate with international remote developers.
hillel computer academy, May, 2017 - October, 2017
Front-End Basic, Part Time
Created an adaptive website using Bootstrap 4.
As part of the Front-End Basic course, I studied HTML and CSS. Gained practical skills in the layout of adaptive sites, got acquainted with pre- and post processors, CSS frameworks such as Bootstrap..
Art People, September, 2012 – September, 2017
Studying painting
Drew over 50 paintings in various techniques using various materials, and took part in exhibitions.
Studied the basic techniques of painting, learned about composition, color science and perspective. I learned to work with a brush and a palette knife.
SKILLS
Front-End: Flutter, React, Angular,Bootstrap, HTML5, CSS3
Back-End: Ruby, Rails, RSpec, MySQL, PostgreSQL
Tools & Methods: Git, Chrome Dev Tools, Linux, Teamwork, Mentoring
PROJECTS
groupon
- The Ruby on Rails capstone project. Users can registered, create/delete/edit groups of activities,
- Built with: (Ruby on Rails, postgreSQL, Bootstrap 4, Git, Linux)
facebook-clone
- Clone of facebook with main functionalities. Users can register for an account, change their details, add friends, follow another user, create post.
- Built with: (Ruby on Rails, Bootstrap 4, postgreSQL, devise, Git, Linux)
Grid based framework
- HTML/CSS project to create own and simple grid-based framework. The framework contains classes with the same functionalities as Bootstrap 4.
- Built with: (HTML/CSS, SASS, prepros)
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