Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/7438088/

Work experience

Dispatcher

from 02.2023 to now (3 years 7 months)
US Trucking, Інші країни (Транспорт, логістика)

Dispatch duties:
searching loads for flat/step Conestogas, flatbeds, step decks;
dispatching drivers;
building broker&customer relationships that bring regular out-of-board lanes;
resolving issues with pick-ups and deliveries,
ordering permits for OD&OW loads
as well as issuing extra insurance for high-value loads
Ability to work in the low trucking market

Customer support

from 11.2021 to 06.2023 (1 year 8 months)
Amazon, Дистанційно (IT)

Answering phone calls and emails from customers.
Troubleshooting issues with products, resolving warranty cases, assistance with installations as well as providing detailed information about the products sold.

Team lead

from 10.2019 to 09.2021 (2 years)
Appliance Repair Expert Corp, Mississauga ON (Appliance Repair)

Dealing with customers, technicians, dispatchers etc.

Logistics manager

from 11.2017 to 02.2020 (2 years 4 months)
Lyon Express LLC, Greenville SC (Heavy haul)

Dealing with owner operators, brokers, customers, insurance, ifta, permits, salaries etc.

Account coordinator

from 02.2017 to 10.2017 (9 months)
Unique Aid, Lansdale PA (Nursing)

Dealing with patients, aides and insurance

Customer support

from 10.2016 to 10.2017 (1 year)
Interpreters travel, Larnaka (Interpreting services)

Dealing with clients and interpreters.

Education

ОНУ ім. І.І. Мечникова

РГФ, Одесса
Higher, from 2008 to 2012 (4 years)

Knowledge and skills

• Комунікабельність
• Стресостійкість
• Доброзичливість
• Неконфліктність
• Адаптивність
• Ведення CRM
• Уважність

Language proficiencies

• English — advanced
• Polish — average
• Ukrainian — fluent
• German — beginner