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Resume from September 29, 2022 File
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HR-менеджер, асистент
- City:
- Zhovkva
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Tetyana Prydun
Age: 35 years
City: Zovkva, Lviv
Contacts
e-mail: [open contact info ](look above in the "contact info" section)
Phone/Viber: [open contact info ](look above in the "contact info" section)
Working Experience
Chief of Contact Center 02.2017 - now (4 years 5 months) ТОВ " МЕДЦЕНТР СВ.ПАРАСКЕВИ", Lviv (Providing of Medical Services)
- coordination and interviewing new applicants
- preboarding
- approve appointed candidates
- onboarding candidates
- adaptation
- train staff to work according to medical center standards
- teach to employees CRM basics
- giving feedback - 1:1 meetings
- staff work quality assurance control
- composing employees schedule and guid it compliance,
employee evaluation
- exit interview
In addition: - working with clients (resolving complaints)
Reception supervisor 01.2015 - 02.2017 (2 years 1 month) НМЦ СВ
ПАРАСКЕВИ, Lviv (Client service)
Customer service specialist 12.2006 - 05.2010 (3 years 5 months) ЗАТ "Київстар Дж.Ес.Ем", Lviv (Mobile services)
Education
Andrei Krupynskyi Lviv Medical Academy, 2006 - 2010 (3 years 9 months)
Drohobych Ivan Franko State Pedagogical University, 2002 - 2006 (4 years)
Additional education and Сourses
•Lviv HR Solutions,HR NEW GENERATION (2021р, 4 місяці)
•CIKLUM, SP Recruitment Academy ІТ recruiting course (2021,1,5 months)
•"Emotional intelligence", "Time management", "Conflict management", "The art of sales", "Team building" (2006 - 2020)
Languages
English – intermediately
German - elementary
Age: 35 years
City: Zovkva, Lviv
Contacts
e-mail: [
Phone/Viber: [
Working Experience
Chief of Contact Center 02.2017 - now (4 years 5 months) ТОВ " МЕДЦЕНТР СВ.ПАРАСКЕВИ", Lviv (Providing of Medical Services)
- coordination and interviewing new applicants
- preboarding
- approve appointed candidates
- onboarding candidates
- adaptation
- train staff to work according to medical center standards
- teach to employees CRM basics
- giving feedback - 1:1 meetings
- staff work quality assurance control
- composing employees schedule and guid it compliance,
employee evaluation
- exit interview
In addition: - working with clients (resolving complaints)
Reception supervisor 01.2015 - 02.2017 (2 years 1 month) НМЦ СВ
ПАРАСКЕВИ, Lviv (Client service)
Customer service specialist 12.2006 - 05.2010 (3 years 5 months) ЗАТ "Київстар Дж.Ес.Ем", Lviv (Mobile services)
Education
Andrei Krupynskyi Lviv Medical Academy, 2006 - 2010 (3 years 9 months)
Drohobych Ivan Franko State Pedagogical University, 2002 - 2006 (4 years)
Additional education and Сourses
•Lviv HR Solutions,HR NEW GENERATION (2021р, 4 місяці)
•CIKLUM, SP Recruitment Academy ІТ recruiting course (2021,1,5 months)
•"Emotional intelligence", "Time management", "Conflict management", "The art of sales", "Team building" (2006 - 2020)
Languages
English – intermediately
German - elementary
Similar candidates
Бухгалтер, кадровик
Zhovkva, Lviv, Remote
Кадровик
Zhovkva
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The candidate's resume is posted at https://www.work.ua/resumes/7495347