Agamaliyeva

Amina Agamaliyeva
Business Unit Manager – Accountant/ Finance Analyst
Contact details
Phone number: [open contact info](look above in the "contact info" section)
email: [open contact info](look above in the "contact info" section)

About me:
date of birth: 17.05. 1981
Multilingual, multitasking ability, punctual, stress resistance, detail oriented
Quality results oriented. Looking for ways to improve, grow professionally

Important:
* High communications and networking skills
* Team Player also able to work individually
* Ability to stay focused while working under pressure
* Ability to give instructions as well as following them in order to achieve high quality results

Main skills:
Business correspondence/negotiations, experience at business meetings, company documents organization, task solving, quality monitoring, finances / billing / accounting, user study and training
Documents:
Excel, PDF, World, Google, etc
Methodology:
Agail, Scrum, Kanban
Languages:
Russian, Ukrainian, Azerbaijanian, Turkish-native
English-fluent

Work experience:
2018-2021 LLC "Concha solutions", Kiev
2020-2021 Billing manager / admin, accounting
B2B Communication workflow: Microsoft, Sendgrid, Mailgun, Sendblue, Cloudflare, Hetzner, Nforce, Amazon, Praxis, VOIP, Hellosign, SSLS, others ..
Invoices checking and payment processing - Wire, BTC, USDT, CC….
2019-2021 Head of VOIP and reports department, billing manager / admin, accounting
Monitoring and reports: VOIP expenses monitoring, PBX structuring and ensuring, numbers check , establishment of call routing, ensuring the telephony API operation API /soft devices, monitoring and selection of other VOIP companies for optimization and improvement of calls quality, profitability of each user of the company
2018-2019 Head of quality control department
Agents calls monitoring real time/call center report, monitoring of shift regulation of each employee: breaks, late arrivals, communication quality between employees as well as clients

2016-2017 LLC "Be online solutions", Kiev
CRM manager
CRM monitoring and ensuring, organization of clients database

2013-2015 LLC "Aro Solutions", Kiev
Account Manager
Consultation and assistance of clients on company services. Translations of the documents from/to Turkish, Russian and English.

2005-2006 "Central District Department of the State Migration Service of Ukraine", Dnipro
Registration and issuance of international passports

2003-2004 "Krasnogvardeysky District Court", Dnipro
Archivist
Organization, monitoring, reception, issuance of court documents from the archive.

Education:
2000-2005 Higher - Economic Department " Dnipro region Academy of Construction and Architecture"