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Lead generation manager (SDR)

City:
Kyiv

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Current location: Kyiv, Ukraine

PROFESSIONAL SUMMARY
__________

I am an experienced, creative, self-motivated specialist in different areas of sales with overall 15 years of
experience in online and offline sales. I’m employed and being a successful goal achiever for more than 11
years by one of the biggest international companies (producer of all
types of flooring).

I am a fast learner. I am an initiative person. I know how to communicate with people and I like to do it. I
like challenges. I am also good at marketing, naming, branding, forwarding of products.

Currently working for the world’s second-biggest producer of floor coverings (B.I.G., Belgium) with
production sites all over the world. Started my career in customer service and grown to sales director in 3
years.

I am responsible for the entire company business in Belarus and partly Ukraine. I have built up all
distribution channels from scratch and achieved growth of the market share from 11% in 2012 to 44% in
2020.

WORK EXPERIENCE
__________

Regional sales manager May 2010 - Present
Beulieu International Group • Waregem, Belgium / Kyiv, Ukraine / Minsk, Belarus

Beaulieu International Group is the second-biggest producer of floor coverings worldwide with headquarter
in Belgium. I am a Regional Sales Manager, responsible for business in Belarus and Ukraine.

• Plan, direct and evaluate marketing strategies that develop advertising campaigns to promote the
sales of products and services.
• Establish distribution networks for products and services, initiate market research studies and analyze
their findings, assist in product development, and direct and evaluate the marketing strategies of
establishments.
• Plan direct and evaluate the activities of salespersons who work “in fields”.
• Organize regional and divisional sales operations.
• Establish organizational policies and procedures in relation to sales.
• Determine strategic planning related to new product lines.
• Building relationships with business clients and manage negotiations of sales contracts.
• Recruit, organize, train and manage staff.
• Work with KPI’s.

Sales manager Nov 2004 - Apr 2009
Scandi Ltd • Kyiv, Ukrane

The company was an exclusive distributor of floorcoverings produced by LG Chem (South Korea) and
Kahrs (Sweden). I was a sales manager in a wholesale department.

• Constant research for new channels of distribution, sales points, retail shops, negotiations with DIY
stores
• Assist in display of merchandise if was needed
• Search and work with big projects, preparing documents, and taking part in tendering procedures to
win the project
• Support of supplies, forming orders for factories, dealing with international logistics
• Taking part in working-out of marketing tools and advertising strategies
• Taking part in negotiations with foreign suppliers
• Constant record-keeping
• Working with KPI’s

ADDITIONAL EXPERIENCE

2 years of experience at Canadian and US insurance companies as phone booker, coach and QC.

• Booking appointments for licensed representatives with potential customers (cold/warm leads) with top
results: 200+ appointments per month on constant basis
• Team leader position
• Writing/adjusting scripts and rebuttals/objections
• Providing training for new callers
• Quality control
• Leads generation

ADDITIONAL EXPERIENCE

2 years of experience at Canadian and US call centers (insurance) as phone booker, coach and QC.
• Booking appointments for licensed representatives with potential customers (cold/warm leads) with
top results: 200+ appointments per month on constant basis
• Team leader position
• Writing/adjusting scripts and rebuttals/objections
• Providing training for new callers
• Quality control

EDUCATION
__________

Master Degree in Management of foreign economic activity Sep 1999 - Aug 2004
National Agricultural University • Kyiv

- was chosen and took 6 months practice in Great Britain in 2002
- graduated with honors
- master degree

LANGUAGES

• English (fluent, IELTS passed)
• Ukrainian (native)
• Russian (fluent)

SKILLS
__________

• Lead Generation
• Direct Sales
• Hospitality
• Sales Experience
• Entrepreneurship
• Sales Strategies
• Marketing
• CRM
• Recruiting
• Leadership Development
• Management Training
• Field Sales
• Customer Relationship Management
• Forecasting
• Account Management
• MS Office, MS Word, Social Media, Trade Platforms

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