Resume from July 19, 2022 File

Катерина

Customer support representative

Age:
31 years
City:
Khmelnytskyi

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Kateryna Strok

Personal

Name Kateryna Strok
Address Zaliznyaka 30, 29027 Khmelnytskyi
Phone number [open contact info](look above in the "contact info" section)
Email [open contact info](look above in the "contact info" section)
Date of birth 29-04-1993
Gender Female
Nationality Ukraine
Marital status Married
Driving licence B

Education and Qualifications

Bachelor degree Sep 2011 - Jun 2015
The National academy of the State Border Guard Service of Ukraine named after Bohdan Khmelnytskyi, Khmelnytskyi
Bachelor of philology (The English and French languages)

Master degree Sep 2015 - Feb 2017
The National academy of the State Border Guard Service of Ukraine named after Bohdan Khmelnytskyi, Khmelnytskyi
Master of translation with honor (The English and French languages)

Work experience

Promotions manager Jul 2011 - Jan 2013
LLC “Orimi Trade”, Khmelnytskyi
Worked in company as a promotions manager of tea and coffee

Brand consultant Feb 2013 - Oct 2016
Bayadera Logistic LLC, Khmelnytskyi
Bayadera Logistic is the largest distributor of alcoholic products in Ukraine. My duties were to consult
clients about our products and of course to do my best to sell them.

Sales manager Oct 2016 - Sep 2017
Internet shop “Мамина Деточка”, Khmelnytskyi
I was selling kid’s clothes through internet shop. My duties were: answer email, call inquiries, live chat
about our products, shipping and customer claims and returns. All work was held from CRM system.

Supply manager Sep 2017 - Sep 2018
“Clever Production Group” LLC, Khmelnytskyi
Clever Production Group is a distributor of the plastic molds in Ukraine. I was working there as a supply
manager and also the translator of the English language. My duties were: 1. To supply factory with all
needs, instruments and materials. 2. Translating contracts from English to Ukraine language and vice a
versa. 3. Logistics of the goods from China and Korea and Germany, custom clearance and also finding
tracks to deliver the goods to factory in time. 4. Fulfilling the documentation in 1C

Factory worker Sep 2018 - Oct 2021
Shalam Packing Solutions LTD, Ceasarea, Israel
Shalam Packing Solutions LTD it is a company that produces plastic products for food industry. I was
working there on the automatic machines. My duties were: to control the quality of the products on the
machine lines.
References

References available on request.

Skills

C1
Intermediate

CRM system
Skillful

Languages

English
Fluent

Russian
Fluent

Ukrainian
Native

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