Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/7766166

Work experience

Власник/співласник бізнесу

from 02.2018 to 11.2021 (3 years 9 months)
SOLODKA, Львів (Виготовлення і продаж одягу)

- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- maintaining the company's social networks
- marketing strategies
- Additional store manager duties as needed

Бортпровідник

from 09.2012 to 05.2020 (7 years 8 months)
Ukraine International Airlines, Київ (Transportation and logistics)

- Participates in pre-flight briefings to discuss flight details, weather, and service plans.
- Performs pre-flight safety checks.
- Prepares aircraft between flights, ensuring cabin areas meet cleanliness standards.
- Ensures food, beverages, and other supplies are on board and sufficiently stocked.
- Greets passengers, assists with prompt location of seat assignments, and ensures all carry-on luggage and personal items are properly stowed in overhead or under-seat storage.
- Provides instruction on safety/emergency procedures; demonstrates the proper use of seat belts, oxygen masks, and flotation devices.
- Delivers in-flight food and beverage services, collecting payment as required.
- Answers passenger questions about flight information (time, service, aircraft details, weather, delays, etc.)
- Responds to any in-flight emergencies by providing necessary assistance to passengers including administering emergency first aid and completing reports on any injuries or incidents.
- Assists passengers with safe and efficient exit of the aircraft.
- Prepares flight reports.
- Maintains current awareness and knowledge of established airline safety and security guidelines.
- Performs other related duties as assigned.

Hostess

from 05.2011 to 09.2011 (4 months)
Hard Rock Cafe

Education

Національний Авіаційний Університет

Факультет Літальних Апаратів, Київ
Higher, from 2008 to 2014 (6 years)

- based on the prospects of teaching disciplines in a foreign (English) language, knowledge of a foreign language at a professional technical level
- improvement of knowledge on the design and rules of technical operation of aircraft
- methods for determining the causes of failures and malfunctions, their prevention and elimination
- search for the necessary information in specialized technical sources
- performance of operations on maintenance and repair of aircraft and aircraft engines
- mastering modern computer technologies
- basics of production economics, management and marketing
- mastering modern methods of objective control of the technical condition of aircraft

Additional education and certificates

Certificate HR&Recruitment Logos IT-Academy

2021, 3 місяці

Knowledge and skills

Language proficiencies

• Ukrainian — fluent
• English — average
• Russian — fluent

References

A.J. Laban

A.J. Laban

General Manager, Hard Rock Cafe

Additional information

Effective communicator, conflict resolution, efficient organization, management and leadership of multiple employees, adaptable*, managing employees across all levels of an organization. Implemented process improvements to increase sales and demands. I am well versed in the management of social networks and modern trends.
Cheerful, love my life and the people around me. I like to give people good and positive emotions.