Resume from February 22, 2024 File

Юлія

Офіс-менеджер

Age:
35 years
City of residence:
Kyiv
Ready to work:
Boryspil

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Yuliia Chervenkova
Whats App / Viber: [open contact info](look above in the "contact info" section) ;
Telegramm: @Cassiopeja_JC;
Email: [open contact info](look above in the "contact info" section)
Mobile: [open contact info](look above in the "contact info" section)
Languages : English, Ukrainian, Russian, Polish, Czech

Summary of Experience

Enthusiastic and highly motivated person with over nine years’ experience working in relationship management,
marketing, direct sales , market research, product marketing , communications and customer service management.
Maintain high level of integrity and confidentiality, have great ability to work varied hours/days as business
dictates, and have excellent organizational skills, with the ability to prioritize work and perform several tasks
concurrently with ease and professionalism.

Professional Background

 Dubai World Trade Centre and Abu Dhabi National Exhibition Centre UAE Dubai- May 2016 – Present

Leading event and exhibition corporations providing a world-class business networking platform with integrated end-
to-end services - Exhibitions, Conferences, Congresses, Shows, Forums, Summit's.
Position: Promoter, Company Presenter, Brand Manager

 Setting up and maintaining a demonstration area, such as a table, stand, or booth at various events.
 Keeping the demonstration area tidy and well stocked with products, samples, and/or literature.
 Demonstrating the features of a product or service to potential customers.
 Employing interactive materials such as videos, charts, or slideshows to share information about a product or service, when
necessary.
 Answering any questions potential customers might have about a product or service.
 Recording transactions and stock levels.
 Processing customers’ payments.
 Generating reports that outline customers’ interest levels, questions asked, number of products/samples/literature sold
and/or distributed at various events.
 Staying up to date with product or service features.
 Team leading: managing 4-6 stands with several employees.

 Dubai Duty Free UAE Dubai - Feb 2015 – March 2016

Operations Administrator
 Creating Reports for Management team
 Assist Team Members with new-hire paperwork, onboarding, orientation and off-boarding
 Review documentation for completeness and forward to HR in a timely manner
 Act as support and mentor for other employees, staff coordination (staffing, onboarding, motivation, control,
service standards management);
 Efficient and uninterrupted operation of the store sector;
 Analysis of sales and balances;
 Control of receipt / dispatch of goods;
 Control over entrusted material assets.


 Golden Idea International

Marketing Executive E Dubai - May 2014 – Feb 2015 Present

• Execute marketing programs for business-to-business clients.
• Handle the trade flow, documentation and support the marketing activities.
• Monitored pricing competition.
• Liaising with proposals and consulting with clients to verify their requirements.
• Handling customer accounts, and overseeing the logistics team to ensure deliverables are met on each
project.

 Advertising Company Exlibris

Marketing Communications Manager Ukraine Lviv- Oct 2010 – May 2014

• Developed marketing programs for a variety of business-to-business clients.
• Used an integrated approach to create balanced programs for clients to build their respective brands and
businesses.
• Monitored pricing competition.
• Communicated all key messages to customers including agreed service standards.
• Negotiate pricing, relationship, contact points including introductions to new personnel and new product
changes.

 Flexographic Print Company Euroflex

Product Marketing Manager Ukraine Lviv - Aug 2008 to Oct 2010

• Advertising campaigns, sales promotion campaigns, publisher relations and collaborative ventures.
• Worked closely with marketing vendors and designers.
• Direct negotiations on advertising prices and campaign budgets.
• Grew the team’s portfolio profitability by identifying new and existing customer potential including sales
opportunities and support new product promotion initiatives.
• Monitored results of customer surveys against target service quality standards.
• Monitored levels of complaints and quality of handling.

 Furniture Manufacturer Marko Style

Marketing Manager Ukraine Lviv - Sep 2005 to Jul 2008
•Deal with customers for advertising placing ,formed dealer network
•Organise, contribute to and lead client presentations and seminars.
•Developed Customer Relationship Plans for selected customers in portfolio.
Areas of Expertise
 Relationship Management: Able to establish and maintain positive working relationships with key
stakeholders to facilitate the accomplishment of work goals.
 Excellent management skills, and demonstrated ability to lead, motivate and direct professional staff.
 Problem Solving: Ability to analyze complex policy issues, draw correct conclusions and articulate clear
and focused policy to wide and diverse audiences.
 Policy Formulation: Proven ability to formulate strategies and policies, and create new approaches in
adverse situations; Able to forecast, develop and implement organizational initiatives.
 Communication and Interpersonal Skills: Excellent oral, written and interpersonal communication skills.
Ability to resolve issues quickly and make decisions that meet company objectives.
 personal commitment to organizational excellence; displays honesty, integrity, and a strong sense of
ethics in all decision and actions.
 Proven ability to work in a multicultural Society.

Education& Certificates

Specialist of Economy & Trade Marketing Ukraine Kyiv 2000-2005
Interregional Academy of Personnel Management

Key Skills & Certificates

 Marketing Strategies & Campaigns  Focus Group & Market Research
 Corporate Communications  Development of Training Materials
 Creative Team Leadership  Sales Collateral & Support
 Product Positioning & Branding  Public & Media Relations  Web & Print Content
Development  New Product Launch

Software package:

 Microsoft Word  Adobe Illustrator CC graphic
 Microsoft Outlook  Adobe Photoshop
 Microsoft Excel  Sketch Up 3D  Microsoft Power Point  Corel DRAW

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