Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/7853966/

Work experience

Business development associate

from 10.2024 to now (10 months)
Rockglade Government Solutions, Remote (Marketing, advertising, and PR)

At Rockglade Government Solutions i was responsible for identifying and pursuing new federal government contracting opportunities,building relationships with government clients and industry partners, coordinating with internal teams on proposals, and staying updated on procurement trends and regulations. The role focuses on expanding the company’s presence in the federal marketplace.

Chat operator

from 12.2023 to 10.2024 (10 months)
Aroa Agency, Remote (Telecommunications and networking)

At Aroa Agency I was in charge of handling real-time customer interactions via chat, provides support and information, documents conversations, and collaborates with team members. The role typically requires strong written communication skills, fast and accurate typing, basic technical proficiency, and a customer service mindset.

Customer support representative

from 05.2023 to 02.2024 (9 months)
Ardmor windows and doors, Remote (Telecommunications and networking)

At Ardmor Windows and doors I was in charge of handling customers interactions, processes orders,resolves issues,support sales, maintains documentation,and stay informed about products.I worked closely with other departments to ensure customer satisfaction and contribute to the development of customer service strategies.

Call center operator

from 04.2021 to 09.2022 (1 year 5 months)
Westbrook Realty, Remote (Marketing, advertising, and PR)

Westbrook Realty is a real estate company based in the United States. I was in charge of calling customers and trying to make them use our agents as their liaisons to either sell Or buy their properties. I would also call other agents to make our company help them organise their open houses and I would say I was effective at that.

Knowledge and skills

• MS Excel
• Email
• Google Docs
• Google
• Spreadsheet
• Google Sheets
• Twitter
• Multitasking
• Google Drive
• Mail merge
• Google Slides
• Ability to work under pressure
• Proficient interpersonal skills
• High working capacity
• Conducting online chats
• Ability to work in multitasking mode
• Fast typing
• Receiving incoming calls
• Management of CRM
• The first line of support
• Second line of support
• Slack
• Communicability
• Competent oral and written language

References

• Bill lovering

  Bill lovering

  Supervisor, Rockglade government solutions

  Contact details are hidden

• Brodrick

  Brodrick

  Supervisor, Westbrook realty

  Contact details are hidden