Contact information

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Work experience

Head of sales department

from 05.2023 to now (2 years 11 months)
FOREX (Major Forex Broker), Дистанційно (Фінанси, банки, страхування)

Management and Training: Headed the sales department after successfully completing a course and receiving a R/OP certificate. Developed and delivered training programs (onboarding, new products).

Quality Control and Efficiency Improvement: Implemented a new reporting system and regular call evaluations for managers, which improved service quality and increased conversion.

Business Development and Marketing: Speaker at industry conferences and conducted online and offline seminars in Georgia to promote the company and generate leads.

As a Sales Manager (first 6 months): Actively acquired clients (cold and warm sales) for financial market trading and investment product sales.

Regional manager

from 12.2020 to 05.2025 (4 years 6 months)
Mobility Europe, Дистанційно (IT)

Regional Development: Responsible for B2B sales (in-person office visits and phone calls) in key markets of the Caucasus region.

B2B Sales: Successfully negotiated contracts with carriers and travel companies for the use of corporate applications and flight management systems.

Achievement: Established partnerships and expanded Mobility Europe's presence in four countries in the region.

Sales manager

from 09.2015 to 12.2020 (5 years 4 months)
Skyeng, онлайн-платформа для вивчення англійської (Україна), Дистанційно (Освіта, наука)

Lead Processing: Effectively handled incoming requests and made calls to potential clients.

Full-cycle support: Supported clients from the first call and registration for a free trial lesson to successful enrollment in the course.

Technical support specialist

from 10.2011 to 09.2015 (4 years)
Silknet - სილქნეტი, Дистанційно (IT)

Technical Troubleshooting: Provided first- and second-line technical support to internet service provider (ISP) users.

Diagnostics: Troubleshooting issues on the client (PC) side or on the ISP side (remote modem setup/configuration).

Coordination: Recorded cable damage and coordinated on-site technical support.

Knowledge and skills

• Організованість
• Продаж B2B
• Продаж B2C
• Ведення CRM
• Доброзичливість
• Здатність до навчання
• Комунікабельність
• Активний продаж
• Прямий продаж
• Неконфліктність
• Робота із запереченнями

Language proficiencies

• English — average
• Georgian — fluent
• Armenian — fluent