Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/8013994

Work experience

Receptionist

from 06.2022 to 03.2023 (9 months)
Résidence Le Fontenay Mont-Blanc, Other countries (Hotel and restaurant industry)

-Cheking-in and check-out of clients
-Solving all types of clients' issues
-Replying to the incoming calls and emails
-Organization of hotel events

Customer Support Consultant

from 06.2020 to 04.2022 (1 year 10 months)
Support Your App, Kyiv (IT)

-Identifying client’s concerns and queries.

-Explaining products and services offered by the company.

-Taking orders from the clients.

-Processing bills and payments.

-Resolving any complaints and issues.

-Answering all the questions faced by the clients via/email/chat.

-Assisting in hiring and training new employees.

-Performing some managerial tasks as and when required.

Receptionist

from 06.2019 to 09.2019 (3 months)
Hôtel-restaurant "Manoir Henri IV", Bessines-sur-Gartempe (Hotel and restaurant industry)

-Check-in and check-out of clients
-Cleaning of hotel rooms
-Preparation of breakfasts, lunches and dinners.

I learned the skills needed to work in the hospitality industry and the particularities of running a small family business in France.

Education

Ivan Franko National University of Lviv

Faculty of Foreign Languages, English Language and Literature (French as a second language), Lviv
Higher, from 2017 to 2021 (4 years)

Language proficiencies

• English — fluent
• French — fluent
• Italian — average
• Ukrainian — fluent
• Russian — fluent
• Polish — average

Additional information

Temporarily living in France.