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Work experience

Software engineer

from 11.2008 to 07.2026 (17 years 9 months)
Sitecore, Дніпро (IT)

Professional Summary:
Versatile .NET Developer and Enterprise Support Engineer with 18+ years of experience in the Sitecore ecosystem. Proven track record in diagnosing complex backend configurations, deploying solutions in Microsoft Azure, and providing tier-three technical assistance. Expert in creating support patches and hotfixes for enterprise content management systems.
Technical Skills:
Languages & Frameworks: C#, ASP.NET, ASP.NET Core, JavaScript, XSLT
CMS & DXP: Sitecore XP, Sitecore Forms
Cloud & Diagnostics: Microsoft Azure, Azure Application Insights
Search Technologies: Apache Solr, dynamic fields
Methodologies: Hotfix deployment, memory dump analysis, performance profiling, client-facing troubleshooting
Mentoring & Technical Review: Onboarding, skill development, and enterprise standard alignment for custom code.
Professional Experience:
Sitecore
Technical Support Engineer / Developer
2008 – 2026
Led tier-three technical support and custom engineering for enterprise clients using the Sitecore digital experience platform.
Diagnosed and resolved critical performance issues, database size constraints, and configuration errors within Azure-hosted environments.
Spearheaded the creation of custom support patches and hotfixes, ensuring seamless deployment into production without compromising system stability.
Conducted in-depth diagnostic analysis using Azure Application Insights, performance profiles, and memory dumps to identify root causes of application failures.
Collaborated directly with customers during technical meetings to provide advanced troubleshooting, configuration audits, and best practice guidance.
Managed integrations with identity management solutions, including Active Directory and ASP.NET membership providers.
Mentoring & Technical Review:
Provided continuous mentoring and technical training to junior team members, accelerating their onboarding and skill development.
Conducted comprehensive technical reviews of custom code, support patches, and troubleshooting procedures to ensure alignment with enterprise standards.

Developer/Independent Contributor

from 02.2007 to 11.2008 (1 year 10 months)
www.odesk.com SOFTREACTOR, shared (IT)

March – April 2007. ASP/AJAX project. Developing Gmap application: reading coordinates of objects from database and clustering, i. e. selecting needed quantity for visualization

March – October 2007. C#/SQL Server/ASP.NET AJAX project. Developing Kakuro puzzle generating program. Developing algorithm of generation grid, and filling them by numbers, which satisfy kakuro rules. Developing database reading-writing, threading, online game.

October – November 2007. Windows Forms project. Creating control on UserControl basement for list of images. Completion of drag and drop among images w/transparency; function to delete images; insertion of line break and Page Label; Page Label raise event on click; optimization of loading many images with using of multi-threading.

February – April 2008. Windows Service project. Creating video converter service: delivering video to windows service by remoting. Converting videos by external apps.

викладач

from 09.2001 to 02.2009 (7 years 6 months)
ІП "Стратегія", Жовті Води (Освіта, наука)

викладання дисциплін
Програмування, Комп. графіка, Управління розробкою програмних виробів, Функціональне програмування, Системи управління базами даних

Education

Дніпродзержинський державний технічний університет

Електроніки та компютерної техніки, прикладна математика, Дніпродзержинськ
Higher, from 1996 to 2001 (5 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• Комунікабельність
• C#
• Git
• Знання принципів ООП
• SQL
• HTML
• .NET Framework
• JavaScript
• CSS
• GitHub
• MS SQL Server
• ASP.NET Core
• ASP.NET
• Наполегливість

Language proficiencies

English — above average