Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/8151431/

Work experience

Shipping agent

from 04.2022 to now (4 years 4 months)
A1 logistics, Дніпро (Транспорт, логістика)

Responsibilities:

- Coordinated vehicle transportation throughout the United States.
- Assisted customers throughout the shipping process, providing clear and accurate information.
- Managed transportation agreements and ensured all documentation was completed correctly.
- Maintained communication with customers, carriers, and dispatch teams to ensure timely deliveries.
- Tracked shipments and proactively resolved transportation issues.
- Utilized CRM and company software to manage orders and customer records.
- Delivered high-quality customer service while handling multiple shipments simultaneously.

Achievements:

- Built and maintained strong long-term relationships with customers, resulting in repeat business and referrals.
- Consistently provided reliable customer service and achieved high customer satisfaction.
- Successfully managed a large volume of vehicle shipments while maintaining accuracy and attention to detail.
- Improved customer confidence by clearly explaining transportation procedures, timelines, and contract terms.
- Developed a reputation for reliability, professionalism, and effective problem-solving.

English teacher

from 01.2019 to 08.2021 (2 years 8 months)
Great teachers, Ханой (Private English center)

Менеджер з закупiвлi

from 01.2015 to 10.2018 (3 years 10 months)
ТОВ "Столичний Млин", Київ (Закупiвля зерновых культур на территорii Украiны)

Education

Вiнницкий державний педагогiчний унiвернситет iмен Коцюбинського

Вчитель англськоi мови та лiтератури, Вінниця
Higher, from 2013 to 2017 (4 years)

Additional education and certificates

Oxford Seminars TESOL

120h

Language proficiencies

English — above average