Resume from October 18, 2022

Кристина

Менеджер поддержки пользователей

City:
Cherkasy

Contact information

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Work experience

Customer support agent, Data manager

from 02.2019 to 04.2022 (3 years 2 months)
Synergy 21 MotorSports, Rich Insight

Customer Support Agent, Data Manager

from 01.2019 to now (5 years 5 months)
Rich Insight, Emanaged, 21 MotorSports, Chemical Planet, Cerebra Nootropics, Удаленно (Retail)

- Providing support via different communication channels (mails, calls, chats)
- work on the complex issues that existing customers could have
- assigning customers' requests to different departments
- offering resolution for unsatisfied clients and revising their feedback

Education

Admiral Makarov National University of Shipbuilding

Applied Linguistics, Вся Украина
Higher, from 2019 to 2022 (3 years)

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