Никита

Strukov Mykyta
Technikal Support

WORK EXPERIENCE

2019 - 2022(June) - Transcom company.
Call center operator

Efficient and high-quality service of
incoming calls
Consultation of clients on different
services and products
Sale of services by phone
Handling incoming calls
Providing information to customers
on banking products
EDUCATION
Akademy Economics and Human HARD SKILLS
Sciences(Warsaw)
Bachelor's degree 2018-2021
Specialization: Public Relations I have a basic understanding of
software (front-end)
COURSES Good understanding of web
quality assurance
QATestLab Course "Fundamentals
Ability to handle a computer at
of Software Testing" 2022
the level of an experienced user;
Good experience in customer
LANGUAGES support and consultation

English - Intermediate
Ukrainian - native
Russian - native
SOFT SKILLS
Poland - Upper-intermediate
Fluent and clear speech.
Ability to work in a team, find a
common language, good
CONTACTS communication skills.
Desire to learn and grow professionally;
[open contact info](look above in the "contact info" section)
Perseverance;
[open contact info](look above in the "contact info" section)
Telegram -
https://t.me/Workspaceman