Shukran

Shukran Garayev
IT Support Specialist
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Azerbaijan, Baku (I'm ready to move)

About me
Garayev Shukran Abdulhakim ogly, I completed my bachelor's degree in 2018 in computer
science. Then in the same year I entered the master's program in software engineering and in
the 2020 I graduated from the master's program. At the beginning of 2021, I passed the exams
at the State Employment Agency and was hired as an IT Support Specialist, and I am currently
fulfilling this position. I am always open to learning and development myself.

Skills
 Windows 7 / 8 / 8.1 / 10 / 11, Windows Server administration
 AD, DNS, DHCP
 OSI model, TCP/IP, LAN/WLAN
 Cisco technologies (switches, routers, etc.) / Cisco Packet Tracer
 Troubleshooting network problems
 Hardware and software installation / configuration
 Monitoring and improving network performance
 Planning for future network growth
 Printer installation, setup, driver writing
 Management of DNS-connected computers
 Microsoft Office Products
 Git
 Web scripts

Work experience
MLSPP, State Employment Agency,
IT Support Specialist - (04/2021 - currently)

 Installs, configures and maintains computer networks of various levels;
 Responsible for the stable and continuous operation of the IT infrastructure;
 Monitoring, inventory, responsibility for the safety of user computers;
 Install operating systems on end-user computers;
 Provide periodic downloads and updates of drivers for standard or optional equipment
installed on users' computers;
 Install anti-virus software on users' computers and provide automatic updates;
 Ensure that users’ computers are connected to a local or Internet network, as needed;
 Participate in the connection of users’ computers to the domain system for administrative
management;
 Installation and maintenance of printers;
 Design networks with Cisco Packet Tracer and run for initial check;
 Education

Master degree
National Research University ITMO (2018 – 2020)
Faculty of Software Engineering and Computer Engineering
Specialty in Software Engineering

Bachelor degree
Mingechaur State University (2014 - 2018)
Faculty of Information technologies
Speciality in Computer science

Languages
English – B2
Turkish – Native
Azerbaijani – Native
Russian – Native

Certificates
2022 – Cisco CNNA (200-301)
2021 - Сonstruction and maintenance of networks
2020 – COMPTIA A+ /HELPESK/ESSENTIALS
2021 - Wordpress (geekbrains.ru)
2020 - Immersion in Javascript (udemy.com)
2022 – Javascript React/Redux
2020 - Web Developer (udemy.com)
2018 - Web programming (openedu.ru)