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Inna

Оператор чата, 25 000 UAH

Considering positions:
Оператор чата, Фахівець із залучення клієнтів, Спеціаліст підтримки користувачів, Менеджер із зовнішньоекономічних зв'язків, Контент-менеджер, Оператор call-центру, Логіст, Оператор ПК, Сорсер, Менеджер з продажу
Employment type:
full-time
Age:
48 years
City of residence:
Trostianets (Sumy Region)
Ready to work:
Remote, Trostianets (Sumy Region)

Contact information

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Work experience

Line checker

from 10.2022 to 04.2026 (3 years 7 months)
Thistle Seafoods Ltd Scotland UK, Дистанційно (Харчова промисловість)

1. Performed quality control inspections
2. Maintained production documentation and records
3. Ensured compliance with quality standards
4. Coordinated with maintenance and production teams
5. Completed reports accurately and on time

Owner

from 07.2018 to 09.2022 (4 years 3 months)
feria, Дистанційно (Роздрібна торгівля)

1. Managed online sales and customer support
2. Sourced products from suppliers
3. Conducted market research and pricing analysis
4. Managed advertising and online market places
5. Processed customer orders and inquiries

International Buyer

from 11.2016 to 09.2018 (1 year 11 months)
Dorette Ltd, Дистанційно (Оптова торгівля, дистрибуція, імпорт, експорт)

1. Negotiated with international suppliers
2. Prepared purchase orders and contracts
3. Conducted supplier research and evaluation
4. Managed product sourcing activities
5. Maintained long term supplier relationships

Customer service specialist

from 06.2003 to 09.2016 (13 years 4 months)
Mondelez International, Київ (Харчова промисловість)

1. Managed customer accounts and order processing
2. Worked with SAP systems
3. Created reports and sales documentation
4. Provided customer support for international clients

Education

Харківський національний політехнічний університет

Економіки, Харьков
Higher, from 1998 to 2003 (5 years)

Менеджер ЗЄД

Additional education and certificates

2023

Knowledge and skills

  • Відповідальність
  • Здатність до навчання
  • Доброзичливість
  • Неконфліктність
  • Чесність
  • Уважність
  • Комунікабельність
  • Адаптивність
  • Активний продаж
  • Робота із запереченнями
  • Дисциплінованість
  • Старанність
  • Працьовитість

Language proficiencies

English — above average

References

  • Tamasina Cassidy

    Tamasina Cassidy

    Owner of hotel, Rowan Tree Country Hotel and Restaurant

    Contact details are hidden
  • Ina Davies

    Ina Davies

    General Manager Courtyard by Marriott Inverness Airport, Courtyard by Marriott Inverness Airport

    Contact details are hidden
  • Steven Howe

    Steven Howe

    Chilled Coding Production Manager, Thistle Seafoods

    Contact details are hidden

Additional information

Experienced Customer Service and Procurement Specialist with over 15 years of experience in customer relations, order processing, purchasing, supplier negotiations and administrative support, strong background in international business environments, SAP systems, data management and customer communication. Proven ability to work independently, manage multiple tasks and maintain high standards of accuracy. Seeking a remote position where I can apply my communication, organisational and administrative skills

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