Contact information

The job seeker has entered a phone number, email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/8562007

Work experience

Customer Support Representative

from 10.2021 to 06.2022 (8 months)
Wentrum

Education

National Aviation University

Лінгвістики та соціальних комунікацій; Перекладач, Київ
Higher, from 2018 to 2022 (4 years)

Language proficiencies

• English — fluent
• Ukrainian — fluent
• Russian — fluent
• German — beginner
• French — beginner

References

Павло Маркасьян

Павло Маркасьян

HR Director Trionika, Trionika, Wentrum

Additional information

I am an ambitious young professional intending to continue developing my abilities as an interpreter. I have both directly translated and managed the translation of documents, texts, and contracts. I have translated texts from Ukrainian and Russian into English and from English into Ukrainian and Russian. I am enthusiastic, and I work with perseverance and conviction. I have a good communication and leadership skills and can easily adapt to any difficult circumstances.

Main Responsibilities as a support agent:
• Communicating with customers and partners by calls, chats, emails and messages;
• Promptly process orders, applications and resolve client’s requests;
• Providing feedback on the efficiency of the customer service process;
• Ensure customer satisfaction and provide professional customer support;