Contact information

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Work experience

Retention manager

from 06.2015 to 12.2023 (8 years 6 months)
Centralspot trading LTD, Kyiv (Телекомунікації, зв'язок)

Working with hot clients, meetings with reliable approach, building mutual trust relationship, detect
needs, show clients benefits using company products and services, presentation and demonstration of product, work with resistance,
making suggesting, close the deal, post sale leading using trust and confidence in product, held all during long period of time, teaching junior agents, perform online webinars including study and
practical part activity, twice a week set up the upcoming agenda, also work with the most effective
payment systems to provide urgent transactios (including main necessary details with knowledge
of main features and restrictions we can bump while converting fiat to crypto), making the big the
big deals and make the big salary while with multiplying start capital in dozens times.
I was 1st agent, last time we had 25 agent, it seemed impossible sometimes, but we did it

Customer service manager

from 03.2013 to 05.2015 (2 years 2 months)
"Promotion outsourcing LTD", branch of PJSC Kyivstar, Kyiv (Telecommunications and networking)

Responsibilities: Customer phone consultation and selling consumer loans. Support existing clients at Financial Company " Credit Market". Consultation of english speaking clients at
broad area of business projects. Such as Arterium, Gunsel Group, Avis, Microsoft. Had proposal to be replaced to the Main office of "Credit Market corp."

Legal assistant

from 06.2012 to 11.2012 (5 months)
Politic party, Kharkiv (Government organizations)

Responsibilities: Cooperation with members of precinct. Perform interviews, trainings and consultation with members of precinct at election legislation. Provide results that gained outstanding third place result at the state proportional election district with the amount of 34 Verkhovna Rada deputies representatives, that was provided with 3,687.246 citizen votes. It was amazing achievement

Sales manager of climatic equipment

from 04.2009 to 12.2012 (3 years 8 months)
Private enterprise., Kyiv (Construction, architecture, interior design)

Responsibilities. Administrate online shop, cooperation with ad platforms (Hotline, Freemarket, Price.ua, Hotprice). Providing and support of sales (phone sales of climatic equipment, installation crew schedule setting, equipment and stuff accounting, keeping balance the way the businesses not to interrupt ). Achievements: diversified nomenclature, increased the amount of engineer crew form 1 to 3, therefore the same was with the benefits

Education

Kyiv National University of Technologies and Design

Administrative and organization management, Kyiv
Higher, from 2010 to 2016 (6 years)

International diploma of one of the most old and prospective Kyiv high-schools

Knowledge and skills

Language proficiencies

• Ukrainian — fluent
• Russian — fluent
• English — fluent

Additional information

Family man, active lifestyle, no harmful habits, know what I want and know how to help people