Vadym

Experience

Vadym Budanov
Customer Compliance Manager
(KYC / Risk / AML)
iGaming

Summary
* KEY JOB RESPONSIBILITIES:
- To determine and establish the risk level of the customer, based on
that proceed with a DD or EDD procedure. To investigate and report PEPs,
money laundering, abusive, law-breaking or other suspicious cases.
- To monitor igaming projects and check incoming financial reports on
daily basis. To ensure projects are staying within budget, work is stable
and up to ISO / SLA.
- To work on customers’ pay in / out queries, to prevent unfriendly
chargeback requests.
- To communicate with and work through various fin-tech solutions
(payment system backoffices, payment providers).
- To report and solve arised issues with the relevant internal departments
(incl. working on customer complaints, bug fixes etc.)
- To identify, organize, and set a particular volume of tasks to be done
by KYC Officers daily.
- To track KYC Officers’ perfomance in order to keep our main goals to
be achieved, according to the KPI system.

Skills