Resume from May 6, 2024

Usman

Sales Manager, Customer support, Call Agent

Employment:
Full-time.
Age:
28 years
City of residence:
Kyiv
Ready to work:
Remote

Contact information

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Work experience

Copywriter

from 03.2023 to 05.2023 (2 months)
surrogacy, Remote (Marketing, advertising, and PR)

Customer Support Agent

from 12.2020 to 09.2022 (1 year 9 months)
Baxi Rescue, Ukraine (IT)

Call support reperesentative

from 02.2018 to 12.2020 (2 years 10 months)
Health for All, Киев (Medicine, pharmacy)

Mobilizer

from 11.2015 to 10.2018 (2 years 11 months)
Nigeria Indicator Impact Survey, Nigeria (IT)

Volunteer/Trainee in IT

from 02.2013 to 09.2015 (2 years 7 months)
Dialogue Computers

Knowledge and skills

CRM Google Docs MS Excel Google MS Office MS PowerPoint MS Word Zendesk

Language proficiencies

  • English — fluent
  • Arabic — beginner

Additional information

In addition to my English being my native language, these are the other qualities I possess:
-Excellent and confident verbal communication in English
-Multi-tasking
-Ability to work in a team
-Grammatical written and verbal accuracy
-Stress resistance
-Responsibility
-Computer literacy
-Customer Focus
-Desire to benefit and help people
-"Get the job done" attitude
-Crypto Knowledge

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