Олексій

Oleksii Dolynnyi
Experienced and forward-thinking IT support
specialist with good background in software
engineering: troubleshooting, installation and
Software Engineer maintenance of software and hardware within
global and local customer support industry.
Seeking progressive corporate environment in
order to contribute practical knowledge and
achieving high objectives within efficient and
organized team.

Contact Work History
Address 2019-02 - Software Engineer
Gdansk, 80460 2022-03 PJSC Zaporizhoblenergo, Zaporizhzhia
Phone Technical fault analysis and
[open contact info](look above in the "contact info" section) troubleshooting, detecting roots of
E-mail problems and making decisions for resolving
[open contact info](look above in the "contact info" section) them. Dealing with MS Windows and Linux
issues deeper analysis of fault-tolerance of
LinkedIn
hard drive and RAM.
https://www.linkedin.com
Corporate devices maintenance: MFPs,
/in/oleksii-dolynnyi-1b499
periphery devices.
Performing installation and configuration of
Skills workstation hardware, keeping them
working properly, preventing potential risks
MS Windows,
and faults.
Linux, OS X Very Good
Updating and timely support of software
Workstation and servers.
hardware Excellent Help Desk systems: TeamViewer, ultraVNC,
configuring Outlook, Hamachi, FortiClient VPN,
Thunderbird, MS Teams, Cisco Webex, Jitsi
Help Desk
Meet etc.
systems Very Good

Troubleshooti 2018-01 - IT Support Specialist
ng skills Good 2019-02 Private Entity Kashigina, Zaporizhzhia

English Tested new product offerings prior to

Good release to assist development team in bug
identification (m.e.doc, platform ptakh)
Active Troubleshot and resolved desktop issues.
Directory Good Resolved diverse range of technical issues
across multiple systems and applications for
customers and end-users across various
time zones.
2017-06 - Software Engineer
2017-10 LLC QFMCATERING, Zaporizhzhia
Reviewed and installed software, periphery
devices: printers, scanners.
Installation and configuration of video
surveillance.

Education
2015-09 - Bachelor of Science: Software
2019-06 Engineering
Classic Private University - Zaporizhzhia, Ukraine

Certifications

2021-04 Fundamentals of information security

2021-06 Data networks and security

2021-11 Operating system security, system
programming