Олеся
Проджект-менеджер
- Age:
- 30 years
- City:
- Kyiv
Contact information
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Work experience
Billing Support Manager
from 02.2023 to now
(1 year 3 months)
Encompay Inc, Одеса (Фінанси, банки, страхування)
- assume responsibility of receiving and sorting incoming payments with
attention to credibility;
- write thorough reports based on billing activity with clear and
reliable data, update accounts using CRM system;
- insure all clients remain informed on their outstanding debts and
deadlines, adhere to laws and best practices in regards to dealing with
customers and data.
Commercial executive
from 07.2020 to 09.2022
(2 years 2 months)
Click Aviation Network, Київ (Транспорт, логістика)
- provided accurate and competitive TCE for commercial passenger/cargo flights, GA/BA flights;
- established effective price-related communication with customers,
enhanced amount of successful and smooth flights supported by Click
Aviation;
- input data in company's platform system, increased operational efficiency up to within minutes.
Бортпровідник/ Старший бортпровідник
from 06.2015 to 02.2020
(4 years 8 months)
Міжнародні Авіалінії України, Київ (Транспорт, логістика)
- led safety briefings and promoted a co-operative teamwork environment on board the aircraft with all crew members;
- ensured the cabin crew delivered a high standard of safety, service and the overall inflight customer experience;
- influenced business class clients to make educated beverage-pairing
decisions based on taste and meal menus;
- completed preflight and post-flight documentation, submitting all records within 12 hours of each flight;
- administered first aid and medical care in order to save dozens passenger's lives.
Education
Кіровоградська льотна академія Національного авіаційного університету
УПР, диспетчер УПР, Кропивницький
Higher, from 2010 to 2015 (5 years)
Additional education and certificates
Project Management course, Udemy
2022, online course
Knowledge and skills
Language proficiencies
English — advanced
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