Володя

Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/9086377

Work experience

QA - інженер

from 06.2021 to 10.2022 (1 year 4 months)
EPAM systems, Львів (IT)

REST API testing;
Creating test documentation;
web and mobile testing;
creating bug reports and following their progress.

Tools and Technologies
• Windows;
• E-commerce;
• Read Log files on Windows OS and other systems;
• Jira, Jenkins, Confluence, Postman, TestRail.

Description: I have had several web projects such as an online shop(a few different shops), and websites where we collected statistics for the customer from different countries of the world.

QA-інженер

from 03.2021 to 05.2021 (2 months)
Bjet, Львів (IT)

• writing test cases
• writing test documentation
• bug reporting
• communicating with developers

• writing test cases
• writing test documentation
• bug reporting
• communicating with developers

Description: The company develop additional modules for ERP system Odoo and set those modules for different companies for an accounting system.

Technical/Customer Support Representative, Quality assurance

from 11.2016 to 02.2021 (4 years 3 months)
ATAS, Львів (IT)

• providing support to end customers, including troubleshooting; •
first installation assistance;
• starting using software;
• remote access software;
• Supported customers via email, phone, and live chat;
• sharing my knowledge with colleagues by conducting training and tests ;
• mentored new customer support representatives;
• testing software and website;
• communicating with developers ;
• preparing FAQs for internal and external use;
• project manager for developing a client's personal cabinet, for internal and external use.
• support team lead
• bug reporting

Tools and Technologies
• .Net framework C# (Tool Technology)
• Read Log files Windows OS
• Personal Care Area on HTML5
• Remote access via TeamViewer, anydesk, remote desktop
• Communication online via chat, skype hangouts
• Testing API connection / online data / trading through API connection

Description: Product company that develops software for
analyzing situations on the futures, stock, and cryptocurrency
exchanges.

Education

ЛНУ ім І. Франка

Економічна кібернетика, Львів
Higher, from 2007 to 2012 (5 years)

Knowledge and skills

Language proficiencies

• English — above average
• Ukrainian — fluent
• Polish — beginner