Володимир

Education

Architecture of buildings and structures
Donbass National Academy of 2014 - 2028
Construction and Architecture

Volodymyr
Pliechko
Customer Support
Manager

Contact Experience

Tg pliechkoin Customer Success Manager
Zeely, Inc. January 2026 - t.d.
[open contact info](look above in the "contact info" section) Engage and convert inbound users into paid subscriptions through
tickets, by helping them understand the product, while
continuously optimizing performance based on user insights,
analytics, and KPI targets.

Customer Support Specialist
About Me TierUp April 2025 - June 2025
Provide customer support via chats and email, resolving user and
billing issues efficiently while ensuring a smooth customer
An active and creative individual with
experience.
experience in team leadership.
At work, I’m responsible, goal- Sales Manager
oriented, and ready to face new TierUp September 2023 - April 2025

challenges constantly striving for Manage and convert cold leads into closed deals by guiding
prospects through the full sales funnel, while leveraging market
growth.
and competitor insights to refine and execute effective sales
Married and a proud father of a young strategies.
son.

Lead Generation Specialist
TierUp February 2023 - September 2023
Skills Identify and engage cold leads through targeted, personalized
outreach, ensuring a steady flow of qualified opportunities that
enable the sales team to operate efficiently and close deals.
Communication & Relationship Building

Lead Qualification & Prospecting

Sales Funnel Management

Analytical Thinking & Data-Driven Decision

Making

CRM & Support Tools (Pipedrive, amoCRM,

Intercom)