Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/9145794

Work experience

Customer support representative

from 05.2019 to 08.2020 (1 year 3 months)
Amazon Partner Company, Remote (IT)

• e-commerce
• zendesk
• payment processing
• Support customers by providing helpful information, answering questions, and responding to complaint.
•strategic negotiator
• microsoft office suite

Customer service manager

from 01.2017 to 08.2018 (1 year 7 months)
Mariposa, Remote (Telecommunications and networking)

• data verification
• Basic user experience with WordPress
• Proactively provide tracking updates to customers and warehouses.
• Provide rate quotes for volume/spot/air etc
• Provide assistance by answering phone calls, chatting and via e-mail.

Education

Kharkiv national medical university

Medicine
Unfinished higher, from 2018 to 2024 (6 years)

Additional education and certificates

TEFL

2021

Knowledge and skills

Language proficiencies

English — fluent

Additional information

Teaching (2 years of experience)
Advanced, I currently use it.