• PRO

Joseph

Customer Support Representative, Call Center Agent

Considering positions:
Customer Support Representative, Call Center Agent, Customer service manager
Employment type:
full-time, part-time
Age:
21 years
City of residence:
Lviv
Ready to work:
Remote

Contact information

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Work experience

IT-specialist

from 08.2021 to 08.2022 (1 year)
First Guarantee Pension Limited, Other countries (Finance, banking, and insurance)

Provided technical support to employees, resolving hardware and software issues efficiently.
Assisted in maintaining and upgrading the company's IT systems and networks.
Helped ensure data security and performed regular backups of critical information

Education

Bowen University

Computer Science
Higher, from 2019 to 2023 (4 years)

Knowledge and skills

  • Receiving incoming calls
  • Making outgoing calls
  • Responsibility
  • Ability to work in multitasking mode
  • Conducting online chats
  • Time management
  • Effective communication
  • Teamwork
  • Desire to learn and develop
  • HTML
  • JavaScript
  • Python

Language proficiencies

English — fluent

Additional information

A young vibrant soul

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