Дмитрий

Dmytro Cherkasov

E-mail [open contact info](look above in the "contact info" section)

Telephone [open contact info](look above in the "contact info" section) Telegram
Skills:

Kaizen, Lean (Office & Production), Agile, Scrum, Kanban, Critical Chain, Critical Path. ERP SAP, CRM
Optima, Service Now, Jira, MS Office, 1c, GDP and GCP certificates.

Work experience:
Sep 23- Jan 24 PM
● PM in Private Organization with core expertise in the management of private equity in
development/real estate and hospitality. All information under NDA.
2022-Jun 2023 Ajax Systems
PreProd coordinator
● Organization of the process of developing a new product / making changes to an
existing product (communication between all participants in the process, setting technical
requirements, solving unplanned situations that arise during the course of the project).
● Work on the design and implementation of new work processes for implementation in
the department / related departments, if the process is in the area of interest of different teams.
● Search and implementation of new solutions/methods of work to improve the
quality/efficiency of project management.

2021 SMO Agency LLC
Project coordinator
● Handling of updated profiles for each depot.
● Create a country requirement database to ensure accurate and reliable information for
each market where SMO-Group has Project activity.

● Close work with customs broker to ensure latest requirements for International
Standards to Import/Export procedures.

● Responsibility to coordinate execution of Project for the SMO Group work closely with
the Senior Project Manager, Team Leader, Project Managers, Depots and other relevant
stakeholders

2020 Nestle Business Customer Service, Lviv
Customer Support Manager, Operations
● Consulting of internal customers on the issues, related to their interaction with local
authorities (social security issues, health care, etc.)
● Projects related to operational handover and transformations (incooperation with Israel
office).
● Process building and development, internal corporate education, preparation and
maintenance of project related knowledge-base.
●
2018 - 2019 “Klal” Insurance, Tel-Aviv
Operations manager, Foreign Economic Activity Dept.
● Managing external financial operations, paperwork, client support,due diligence, KYC,
regulatory-related issues
● Process improvements, aimed to optimize workload prioritization - toreduce the amount of
unfinished transfers with failed due dates
●
2018 “Dan Panorama Tel-Aviv”, Tel-Aviv
Reception Manager, Hospitality
● Managing and optimization of staff workload, shifts management
● Customer relations, customer support
2013 - 2016 Project jobs
Administration, PR, GR, Marketing
Education:

2017 - now Ariel University (Israel), Finance MBA
2012 - 2016 NFTU, Kyiv, Automation of Enterprise Business Process Management
Languages:
Russian, Ukrainian Fluent ,Hebrew, English Full working proficiency
Summary: Highly-motivated, proactive, business-oriented manager with hands-on experience in
customer relations, GR, on-site operations, consultancy, sales. Fast-learner, able to work in a fast-paced
environment and under pressure.