Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/9279433

Work experience

Call center operator

from 06.2020 to 02.2022 (1 year 8 months)
Галактика, ПП, Kyiv (Wholesale, distribution, imports, and exports)

In summary,As a Call Center Operator, you will be responsible for handling inbound and outbound calls from customers and providing them with assistance, information, and support regarding products, services, or inquiries. You will be expected to maintain a high level of professionalism, empathy, and efficiency while addressing customer needs and resolving issues to ensure customer satisfaction.

Education

kyiv medical university

Medicine
Unfinished higher, from 2021 to 2027 (6 years)

Knowledge and skills

Language proficiencies

English — fluent

Additional information

I am a Dedicated and results-driven individual with a passion for delivering exceptional customer service and support. Seeking to leverage strong communication skills, problem-solving abilities, and attention to detail in a dynamic call center environment.

Key Skills:

Excellent verbal and written communication skills
Strong active listening and empathy
Ability to multitask and prioritize effectively
Proven track record of meeting or exceeding performance metrics
Flexible and adaptable to changing priorities and environments

Hobbies:
In my free time, I enjoy hiking in nature, practicing photography, and experimenting with new recipes in the kitchen. These hobbies allow me to recharge and bring a creative perspective to my work.