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Resume

Olga Wowk
Phone number: [open contact info](look above in the "contact info" section)

City: Ivano-Frankivsk

Work experience:
Social media marketing specialist
From 03.2020 to 06.2021 (1 year 3 months)
Wakefern food corp, New Jersey (Supermarket Company)

Responsibilities:
-Designing social media marketing content and campaign ideas, working closely with the Manager and Director of Advertising.
-Work with Digital Content team to create and execute paid ads for digital platforms (Instagram & Facebook).
-Perform social media engagement activities to include crafting, posting and tracking posts across various social media. platforms
(e.g. Facebook, Twitter, Pinterest and Instagram) in support of social marketing initiatives.
-Write clear and persuasive communications for Shoprite corporate and local social media accounts.
-Create a regular social media publishing schedule and implement a content calendar to plan timely ad campaigns.
-Improve social media following by analyzing the appropriate data, insights and best practices.
-Monitor company’s social media accounts and engage with fans and potential customers through Sprinklr software.
-Collaborate with other departments (customer relations, sales, etc.) to manage reputation, identify key initiatives and coordinate
actions.

Customer service representative
From 09.2020 to 06.2021 (9 months)
Exxat, New Jersey (Health care company)

Responsibilities:
-Having up to date product knowledge
-Calling customers to provide information about covid-19 vaccine
-Scheduling covid vaccinations ( date, time, place)
-Delegating and suggesting alternatives comfortable to the client



Lab specialist
From 09.2018 to 01.2020 (1 year 4 мonths)
Saint Peter's University Hospital, New Jersey (Hospital)
-sample collection from patients
-entering sample data into hospital software

Education:
Ivano-Frankivsk National medical university
General medicine
Higher education, From 2012 to 2018 (6 years)

Hillsborough high school
Hillsborough New Jersey
Secondary education, From 2008 to 2012 (4 years)

Professional skills:
Able to completely orient myself in all skills needed for work with a computer. Work professionally and amicably in a team/ work place. Deal with high stress situations in a calm and swift manner. Quick learner.

Languages spoken
English: freely
Ukrainian: freely
Polish: intermediate

Recommendations:
Sofia Sheridan
Wakefern food corp, [open contact info](look above in the "contact info" section)
Sian Maxwell
Social media specialist, Discovery Food network, [open contact info](look above in the "contact info" section), [open contact info](look above in the "contact info" section)