Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/9305235

Work experience

Модератор

from 10.2021 to 06.2022 (8 months)
Genesis, Київ (IT)

Content moderation on the site (photo / video / stream / audio content / text content, checking user accounts).
Maintaining contact with partners and monitoring their compliance with the terms of cooperation.
Interaction with the support service and other related departments.

Customer support specialist

from 05.2020 to 12.2021 (1 year 7 months)
F3nix, Київ (IT)

fast and efficient processing of customer requests (problems, questions)
collection and escalation of technical problems
work with CRM
work with complaints and wishes of clients
search for solutions for non-standard cases

Print specialist

from 11.2017 to 05.2021 (3 years 6 months)
ПМ-Друк, ТОВ, Київ (Видавництво, поліграфія)

printing on paper, cardboard, film
creation and processing of the layout according to the client's request
cutting products on automatic and manual machines
lamination, folding of products
plotter cutting of products
maintaining cash records in MS Office Excel

Assistant to the head of the department

from 07.2015 to 11.2017 (2 years 4 months)
Нова пошта, ТОВ, Київ (Транспорт, логістика)

registration of consignment notes
processing and entering data into the 1C, Excel database
preparation and execution of financial transactions (invoices, work with money transfers PostFinanse, etc.)
acceptance and delivery of cargo
organization of accounting and reporting of the enterprise
organization and quality control of staff work

Education

Kyiv National University of Culture and Arts

Information Technologies, Київ
Higher, from 2010 to 2015 (5 years)

Knowledge and skills

Language proficiencies

English — average