Contact information

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Work experience

Manual QA Engineer \ Тестувальник

from 10.2022 to now (1 year 11 months)
Yeda, Київ (IT)

My duties are to establish the overall testing process of the
websites and our admin panels, to control their quality, to
prepare the products to the releases etc. I have to create
test-plans, checklists, test-cases and other required
documentation. Also, i am responsible for connectinng the
payment providers to the company and to negotiate with the
representatiives of different payment companies. Moreover, i
have to control the work of the team and to participate in the
process of creating the workplans.

QA-інженер \ Manual QA \ Тестировщик

from 03.2022 to 08.2022 (5 months)
FlaxyChain, Київ (IT)

• Аналіз якості продукту;
• Встановлення та контроль процесів тестування;
• Перевірка результатів роботи;
• Документація роботи;
• Створення документації;
• Створення стратегій тестування.

My duties were to analyze the quality of the project, to maintain the process of web-testing,cross-browsing testing,manual testing, to have the regular check-ups, to review the test results, to evaluate the changes of the projects according to the customer's request, to maintain the structural test of the project, to create bug-reports, to track and document the testing process, to create and develop the strategies and plans with the engineers, to monitor all the stages of the project development.
• GITlab
• SQL and databases
• HTML and CSS
• bug-tracking system JIRA
• REST API/HTTP (Postman)
• DevTools
• Experienced at creating Test-Cases and Check-Lists
• Have knowledge for testing theory
• Understand the Software Development Life Cycle (SDLC)
• Understand the client-server architecture
• Selenium
• Python
• JSON
• Web development
• Mobile Development

Викладач англійської

from 09.2020 to now (4 years)
200baliv+, Київ (Освіта, наука)

Development of all training materials
On-site case studies

Leveraging the emotional aspects of learning:

- helping students in overcoming emotional barriers that cause them to resist learning and in learning without fear of asking questions or making mistakes; unlocking students’ confidence and finding their passion;

- setting high expectations, building relationships, and being always present to provide personal feedback and guidance;

- shifting the model from revealing deficiency to enhancing strength;

- nurturing students’ innate curiosity and creativity, as well as boosting flexibility and critical thinking.

Motivating students to do their own investigations.

Gamification of learning process.
_________________________________________________

- Creating plans for lessons
- Organazing the examinations
- Creating the reports on the work done
- Maintaining all the teaching process regarding students' needs

Customer support representative (English)

from 04.2020 to 11.2022 (2 years 7 months)
Online casino VIP, Київ (IT)

Customer support representative

• Ведення переписки англійською;
• Обслуговування клієнтів;
• Надання послуг відповідно запитів;
• Організація роботи;
• Ведення звітності;
• Робота з різними платіжними системами та їх моніторинг.

My duties were to help, to inform and to consul clients in case they contact us in the LiveChat and calls. It was OnlineCasino, so i had to credit the bonuses and inform the custumers on their activity on the website, such as transactions, progress in games etc.

Education

Національний університет «Києво-Могилянська академія»

Лінгвістика, Київ
Higher, from 2017 to 2021 (4 years)

Additional education and certificates

SkillUp (Manual QA)

2022, 4 місяці

PR course («Києво-Могилянська академія»)

2020, 6 місяців

Knowledge and skills

• MS Office
• PC User
• Jira
• Trello
• English
• Впевненість
• SQL
• HTML
• CRM
• Письмовий переклад
• Старанність
• Багатозадачність
• Усний переклад
• CSS
• Project documentation
• Project management
• Project planning

Language proficiencies

• English — fluent
• Ukrainian — fluent
• Russian — fluent

Additional information

- швидко навчаюся;
- стресостійка;
- відповідальність.