Вікторія

VICTORIA KHUSTI
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | tg: @vkhusti

Position
Business Analyst

About Me
Business Analyst with a solid background in full-stack development and enterprise SaaS solutions. I combine
analytical thinking with technical expertise to bridge the gap between business needs and implementation.
Experienced in requirements elicitation, process modeling (BPMN/UML), and stakeholder collaboration across all
SDLC stages. Focused on delivering clear, structured documentation and ensuring product decisions are data-driven
and goal-aligned.

Experience
International Enterprise Software Company (under NDA)
Enterprise SaaS Solutions for Global Clients
Projects:

1. Utilities Case Management System (Jan 2021 – Present)
Private energy provider using enterprise software to manage customer service, outage tracking, and compliance
workflows.

Middle Fullstack Developer (Jan 2021 – Dec 2024)

 Developed and maintained UI and backend modules using low-code platform tools.
 Integrated third-party APIs and optimized system performance for large data volumes.
 Conducted manual testing and delivered quick hotfixes to ensure platform stability.
 Created technical documentation and collaborated with Business Analyst to clarify business logic.

Business Analyst (Jan 2025 – Present)

 Eliciting and documenting business and system requirements for new product features.
 Collaborating with stakeholders to validate needs.
 Maintaining User Stories, Use Cases, and Acceptance Criteria in Jira and Confluence.
 Mapping as-is and to-be workflows in BPMN 2.0 and UML to identify optimization opportunities.
 Supporting backlog refinement, sprint planning, and UAT to ensure proper requirements coverage.

2. Public Sector Case Management Platform (2024)
Governmental organization managing benefits and employee retirement cases.

 Fullstack Developer (short-term contribution)
 Implemented UI components and workflow logic for case processing.
 Participated in data migration and validation activities.
 Contributed to feature documentation and post-deployment testing.

Skills & Tools
 Business Process Modeling (BPMN 2.0, UML, ERD), User Story, Use Case, SDLC
 Requirements Gathering & Analysis
 Oracle SQL (Advanced ), PL/SQL
 API testing (manual & automated) with Postman (JavaScript scripting), Manual Testing, UAT, API, REST,
XML, JSON, SoupUI, OpenAPI, Swagger
 Agile, Water-Scrum-Fall
 Jira, Confluence, Miro, Figma, Postman, Oracle SQL Developer, MS Office, Google Docs, AI (prompt
engineering)
Education & Certification
UZHHOROD NATIONAL UNIVERSITY, SOFTWARE ENGINEER
SEPTEMBER 2017 – JUNE 2021
HILLEL IT SCHOOL, BUSINESS ANALYST
2024

Languages
 English C1
 Ukrainian Native
 Russian Fluent