Simeon

ODUFUWA EXPERIENCE

BABATUNDE May 2021 - March 2022
Customer Service Representative
Softum, Kyiv, Kyiv
CONTACT
• Addressed customers courteously using suitable methods and
problem-solving skills.
35-192-015-3189
• Developed and maintained working knowledge of internal policies,
procedures and services to appropriately address customer issues.
[open contact info](look above in the "contact info" section)
• Complied with corporate and regulatory policies regarding
information confidentiality and privacy.
lisbon, Lisboa 351
• Maintained logs and documentation to detail key information
regarding incoming and outgoing calls.
CAREER OBJECTIVE
January 2020 - April 2021
Marketing Officer
Focused professional with
Oyivest, kyiv, kyiv
experience in multi-site call center
management, process • Developed pricing strategies to balance firm objectives and
customer satisfaction.
simplifications and service
benchmarks. Frequently praised as
• Evaluated marketing strategies based on knowledge of
establishment objectives, market characteristics and cost factors.
detail-oriented by peers, I can be • Resolved problems, such as copyright infringement and royalty
relied upon to help your company sharing with outside producers and distributors.

achieve its goals. Hardworking • Coordinated or participated in promotional activities or trade shows
to market products or services.
professional with [Number] years of
experience and a proven knowledge October 2017 - December 2019
of back office operations, Assistant Accountant
administrative support and Abraham Adesanya Polytechnic, Ogun, Ogun
customer service. Aiming to
• Prepared detailed reports on audit findings.
leverage my abilities to successfully • Established tables of accounts and assigned entries to proper
fill the [Job Title] role at your accounts.

company. • Represented clients before taxing authorities to provide litigation
support for financial issues.

• Examined whether organization's objectives were reflected in its
management activities and whether employees understand
objectives.

February 2016 - September 2017
Computer Operator
Comtech, Lagos, Lagos
 • Liaised with data entry operators and help desk staff to coordinate
accurate and timely computer processing cycles.

• Determined nature of system failure and performed necessary
activities to recover.

• Troubleshot and repaired computer problems, alleviating impact on
business.
• Communicated project information through presentations and
technical reports.

EDUCATION

May 2015
Bachelor Of Arts (B.A.) In Accountancy
Abraham Adesanya Polytechnic , Ogun, Ogun

April 2011
Doctor Of Computer Science (D.C.Sc.) In Computer Applications
High Tech Int., Lagos, Lagos

Relevant Coursework

• Cisco

SKILLS

• Marketing

• Customer Representative

• Administrative Duties

• Interpretation and Translation Services

• Calm and Professional Under Pressure

• Efficient and Detail-Oriented

• Data Entry and Maintenance

LANGUAGES

• English
Intermediate